Now that the worst of the COVID pandemic is behind us, one thing is clear: Things are not going back to the way they once were. A “new normal” is our new reality, and that means hoteliers can’t rely on pre-pandemic strategies. Leisure travel has com…
Core Hospitality Signs Agreement With Marriott International To Bring Fairfield By Marriott To Denmark
Danish management company Core Hospitality has signed an agreement with Marriott International to debut Fairfield by Marriott in Denmark. Expected to open in 2023, Fairfield by Marriott Copenhagen Nordhavn will be located in the city’s North Harbour…
Travel Apps Will Play Key Role In Tourism Recovery, Says GlobalData
The desire for a ‘seamless’ travel experience will have heightened during COVID-19 with travelers searching for an easy-to-use platform, where they can be inspired and informed of where they can travel safely. COVID-19 has increased the race to depl…
Booking.com’s CMO Arjan Dijk on the emerging post-pandemic traveller
The Drum interviews Arjan Dijk, senior vice president and chief marketing officer of Booking.com, the leading online travel brand, on the evolving playbook for travel markets across the globe, the role that marketing will play in the reboot and the …
Are Millennials Ready to be the Next Generation of Hospitality Leaders?
Across industries, millennials have steadily transformed the workplace. Born between 1981 and 1996, millennials come to the table with a unique set of priorities, motivations, and commitment to political awareness. They are innovative, value-driven,…
The Customer Service Ritual That Takes Place at Every Meeting
Every Monday morning – or at least the first day of the week I’m in town – we have a team meeting. We begin each meeting with a ritual. We each share a Moment of Magic with the team. This is simply a positive experience we created for either a custo…
HTNG & HSMAI form a new workgroup to combat the current divide between marketing and technology departments in the hospitality technology industry
HTNG, in partnership with The Hospitality Sales and Marketing Association International (HSMAI), is in the process of forming a new workgroup to combat the current divide between marketing and information technology departments in the hospitality te…
Marriott International Files Lawsuit to Combat Fraudulent Robocalls
Marriott International, Inc. (NASDAQ: MAR) today filed a lawsuit in federal court in Virginia against the unknown perpetrators (“John Does”) responsible for illegal and fraudulent “robocalls” misusing Marriott’s name. The suit claims these bad actor…
NRL And Accor Team Up To Boost Economy
Accor and the NRL have announced a major three-year agreement for the world-leading hospitality group to provide accommodation for the athletes of the NRL. Andrew Abdo, CEO for the NRL said that the deal demonstrated the continued commitment and sup…
Veni Vidi Vino Vici – A Tale Of Wine Economics & Finance
Exciting recommendations following the unusually successful EHL remote wine tasting session with EHL’s Associate Professor, Dr Philippe Masset. HyFlex wine tasting Passionate in-class discussions awaits each cohort of the Wine Economics & Finance co…