A happy guest is an objective for all hoteliers and much hard work is employed towards creating a unique guest experience. As a “home away from home,” hotels are expected to guarantee a pleasant and safe environment for guests and staff. That includ…
UNWTO, IE University, Sommet Education partner to accelerate Online Education
The World Tourism Organization, in keeping with its firm commitment to democratizing online education; IE University, with more than 20 years’ experience in online training, and Sommet Education, global leader in higher education in hotel management…
PM Hotel Group Drives Record RevPAR Index Growth
Joe Del Guidice has been promoted to Senior Vice President, Hotel Operations. In this newly expanded role, he will be responsible for providing strategic direction and optimizing results across all of PM Hotel Group’s hotels, including the growing l…
Hyatt Reports First-Quarter 2021 Results
CHICAGO – Hyatt Hotels Corporation (“Hyatt” or the “Company”) (NYSE: H) today reported first-quarter 2021 financial results. Net loss attributable to Hyatt was $304 million, or $2.99 per diluted share, in the first quarter of 2021, compared to net l…
How Coronavirus Changed The Hospitality Industry
Just over one year ago, travel plunged from vibrant to zero in about one day. Unemployment occurred almost immediately thereafter and was eventually followed by the CARES Act that provided desperately needed funds to help get through the rough patch…
What is next for hotel online bookings?
After more than one year of global pandemic, we are yet to grasp all the different ways in which the virus has changed our lives. Indeed, the impact of an event of such magnitude can only be measured in hindsight, with enough time and perspective to…
SiteMinder Introduces trivago, Payments Processing Into Platform To Secure Revenue For Hotels
SiteMinder, the world’s largest open hotel commerce platform, is growing its metasearch and hotel payments programs to give hotels more choice to manage and protect their revenue in unpredictable travel markets. SiteMinder is adding trivago, the wor…
Travel Outlook Selected As Preferred Call Center Partner For Curator Hotel & Resort Collection
SANTA FE, New Mexico – Travel Outlook Premium Hotel Call Center announced today that it has been selected as the preferred provider of reservation and guest service calls for Curator Hotel & Resort Collection’s (“Curator”) growing roster of member h…
‘Revenue Superstar’ argues City Hotels will Recover First
Despite optimistic signals of pent-up travel demand, hotels are still at the mercy of ongoing travel restrictions and regulations. As a result, many hotels remain in complete shutdown. Furthermore, the expectation for financial recovery to 2019 leve…
Fornova Presentation – FornovaCI – Upgrade To Enterprise-Grade Hotel Rate Shopping
Fornova empowers the global travel and hospitality industry to optimize distribution, generate demand and maximize revenue by delivering best-in-class, data-driven Business Intelligence solutions. Our clients include most of the world’s top 10 large…