The role of a Hotel General Manager is evolving rapidly. As the industry navigates a complex landscape of economic challenges, technological advancements, and changing guest expectations, the qualities of a successful leader are undergoing a transformation. To gain insights into the key characteristics required for hotel GMs in the future, we sought perspectives from industry experts: Matthew Engel, James Flynn, Frank Otero, and Dakeya Christmas.
The Future of Hotel Budgeting: Automation and Data-Driven Upselling
Ahh, budget season… a time every hotelier knows all too well. It’s that annual crunch when departments scramble to justify their numbers, and finance teams work around the clock, pulling their hair out trying to predict next year’s revenue.
Garner launches in Europe with first hotel openings in Germany
IHG Hotels & Resorts (IHG), a global leader in hospitality, launches new midscale conversion brand, Garner, in Europe with its first hotels opening in Germany. The brand’s debut is in partnership with NOVUM Hospitality, one of Europe’s largest private hotel operators.
2025 travel & wellness trends according to the experts
The landscape of travel, spa, and wellness is always transforming with technological advancements, changing consumer preferences, and shifting global paradigms.
Global hotel performance begins to normalize
Global hotel revenue per available room (RevPAR) increased by 12.8%, relative to pre-pandemic 2019 levels, through the first eight months of 2024. Though performance continues to be robust, demand decelerated for a second consecutive quarter, driven by softening leisure travel stemming from declines in consumer savings, particularly in the United States. While strengthening business, group and international travel mitigated some of these declines, resort and leisure-heavy destinations experienced a meaningful dip in performance.
Accor to open first Handwritten Collection hotel in Croatia
Accor announces today the signing of the first Handwritten Collection hotel in Croatia. Thanks to the partnership with Jadran hotels Rijeka, the iconic 135-year-old Hotel Continental in Rijeka will join Accor’s boutique collection. The property is set to welcome its first guests in 2026.
The Smart Bet: Hoteliers Reveal Top Focus Areas to Sustain Positive Growth
With the peak travel rush behind them, accommodation owners are eyeing 2025 and beyond, setting their sights on strategic investments they believe will help drive and sustain positive industry growth and provide a sharp competitive edge. Where do they see they’ll get the most bang for their buck?
Airbnb Q3 2024 financial results
Airbnb issued their third quarter 2024 financial results. You can read the details here.
Dalata Hotel Group Announces Sixth Hotel in London
Dalata Hotel Group plc (‘Dalata’ or the ‘Group’), the largest hotel operator in Ireland, with a growing presence in the United Kingdom and Continental Europe, is pleased to announce that it has exchanged an agreement for lease for a new 4-star Clayton hotel to be developed on the Tower 42 Estate in the City of London.
STR Weekly Insights: 26 October – 2 November 2024
U.S. hotels produced healthy growth in revenue per available room (RevPAR) for a fourth week in a row. The metric was up 3.1% (all comparisons are year-over-year unless otherwise noted) on equal gains in occupancy and average daily rate (ADR). Performance was lifted by the shift of Halloween from Tuesday last year to Thursday this year as well as corporate travel squeezed in ahead of the U.S. election.

