Category: Recent News

ROCKVILLE, Maryland (Oct. 30, 2024) – Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of wellness and hospitality veteran Caitlin McKenna as chief executive officer.

The 2024 Boutique Hotel Owners Conference, hosted by the Boutique & Luxury Lodging Association (BLLA), concluded its annual event with powerful insights into the evolving landscape of boutique hospitality. Held under the unifying theme of The Mycelium Network*, the conference emphasized the importance of connectivity—between hoteliers, guests, and communities—and addressed the pressing challenges facing boutique hotel owners today.

Let’s start with defining what I mean by AI in this post. Since I’m an engineer, I will focus on clear definitions. I am going to talk not only about the brand new Generative AI, but about a broader range of technologies that are used to enable computers to simulate human intelligence and problem-solving capabilities.

Destinations International (DI), the world’s leading association representing destination organizations and convention and visitors bureaus (CVBs), today issued an industry brief, “Addressing Workforce Diversification and Retention in the Travel Industry.” The brief highlights the importance of diverse talent attraction and succession planning in the industry and outlines commitments to accelerate progress. The report was released at DI’s 2024 Social Inclusion Summit.

What can tourist destinations learn about the experience economy, where human engagement is leveraged specifically to create a meaningful and memorable event? Rather than boasting about the best sandy beach or exclusive restaurant, today’s destination unique selling points lie more within subtle details such as local culture and authentic exchanges with the place and its people.

Sertifi, developer of the hospitality-tailored and proprietary payment processor, SertifiPay, is proud to offer an all-in-one payment solution to hospitality sales teams. SertifiPay helps thousands of businesses around the globe generate event revenue 90% faster – all while optimizing costs – by offering secure, flexible payment methods.

The Hotels Network (THN), a full-stack growth platform for hotels worldwide, and Cloudbeds, the premier hospitality management software platform, have entered a strategic partnership designed to help hoteliers optimize their direct channel strategies.

Booking.com, one of the world’s leading digital travel platforms, has announced the latest evolution of the partner-focused facet of its sustainability program, putting the needs of accommodations front and center by testing an improved pathway to third-party certification.

De Vere Horsley Estate, located in East Horsley, Surrey, has today completed a £1.3million refurbishment to its reception, restaurant and 51 of its bedrooms located in Horsley Place, a distinctive contemporary hotel which sits alongside the historic mansion house, Horsley Towers in over 75 acres of grounds.

Strong industry-Government partnerships are key to ensuring the UK’s visitor economy continues to thrive, according to a new report by the British Chambers of Commerce (BCC) in partnership with IHG Hotels & Resorts.