Category: Recent News

First and foremost, the coronavirus crisis is a human tragedy. Our thoughts and concerns are with all of those affected, as well as front-line workers and colleagues facing uncertain futures. While caring for the sick and reducing community spread a…

Hotel sales leaders have, in general, been protected from jumping into the daily operations of the hotel so that they can devote most of their energies towards keeping the future funnel of business coming into the hotel. That is not our current real…

“Ultimately, Mother Nature wins. We’ve seen that by having all of our toys taken away, just how greedy we were being.” In addition to questions such as: How can we, as a future leader, imagine and create a new and improved future hospitality industr…

The virus outbreak starting in Wuhan is the gamechanger for 2020 and many years to come. Reservations and occupancies will inevitably return, but the ground has forever shifted and this new normal we are just entering calls for new working – and lar…

HRS Hospitality and Retail Systems, Oracle Hospitality’s largest global Platinum Partner, has announced the promotion of Steven Lee to the position of Managing Director, HRS Asia Pacific. Steven will lead HRS in this region with the remit to develop…

In response to the guidance for slowing the spread of Covid-19, Hospitality Financial and Technology Professionals (HFTP®) restructured its 2020 event calendar, moving early 2020 events to the second half of the year, and co-locating them for one ev…

As a seasoned hotelier of over 40 years, I have worked through five previous recessions, ergo, I feel qualified to provide insights into what we should do as we face the sixth recession since the 1970s. If we have not preserved cash, the financial p…

The World Tourism Organization (UNWTO) has released a set of recommendations calling for urgent and strong support to help the global tourism sector not only recover from the unprecedented challenge of COVID-19 but to ‘grow back better’. The Recomme…

In our workplace, we anticipate more and more technology like artificial intelligence, machine learning, robotics, and virtual reality that lead to experimenting with a mix of human-software interaction. However, at first glance, we have little opti…

As we navigate this worldwide crisis, our thoughts are with individuals and communities impacted by this unprecedented event. We remain steadfast and committed in helping our guests, staff, clients, partners and local authorities through this diffic…