AUSTIN, Texas – Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience, today announced the introduction of a new suite of sophisticated germicidal protection and advanced cleaning offerings c…
Centara Unveils “Centara Complete Care” Programme as it Introduces Rigorous Standards in Health and Safety
Centara Hotels & Resorts, Thailand’s leading hotel operator, is ramping up its efforts to open its hotels, one step at a time, with the launch of Centara Complete Care. The programme is aimed at instilling confidence among guests at all hotels and r…
Tomorrow’s World – What’s Going To Change For Irish Hotels And Guests
“We won’t be opening car doors for guests anytime soon” says Clement Gaffney, Group Hotels Operations Manager of Pat Doherty’s Harcourt Developments, Hotel Division with properties in Ireland, The U.K. and Caribbean. It is an evocative image that no…
AG Hotel Group Plans Q3 Opening of New Five-Star Hotel, Il Tornabuoni, in Florence, Italy
AG Group proudly announces the unveiling of IL Tornabuoni, the group’s first five star luxury hotel, due to open in Q3 2020 in Florence, Italy. With the addition of this new property in the Italian Renaissance city, AG Group’s AG Hotels collection w…
COVID-19: Winning Back Trust And Creating Safe-Havens Through Effective Communication
The key to building and regaining trust with your stakeholders, employees and customers is to be transparent and keep communication channels open. Here are a few tips on what to think about when it comes to your communication strategy. Inform your c…
You’ll Never Improve if You’re Married to Your Ideas
Throughout my hospitality career, I’ve heard countless managers say, “That’ll be ok, it will work” or “Let’s do it this way, try it. What do you have to lose?”. Or my favorite one… “I know what I’m talking about, trust me”. But when I question their…
The Importance Of Technology In Post COVID-19 Hotel Operations
The global hotel industry has suffered and recovered from its fair share of crises over the past decades, from economic downturns, terrorist attacks and natural disasters, but nothing has shaken the hospitality sector quite like the current COVID-19…
4 Steps Hotels Should Take To Adapt To A Post-COVID World
All hospitality professionals admit that the current crisis marks a turning point in their industry: nothing will be as it was. However, there is little assured wisdom and research done on strategies that can help hospitality companies survive in a …
HFTP’s HITEC San Antonio Announces New Era Strategy Experts as 2020 Keynote Speakers
Hospitality Financial and Technology Professionals (HFTP®) is ready to usher in a return of the face-to-face, hospitality meeting with its upcoming North American Hospitality Industry Technology Exposition and Conference (HITEC®). Raising the event’…
Maestro PMS Announces Webinars to Guide Users Toward a Touchless Guest Journey
Maestro PMS will host live free 1-hour webinars Tuesday, June 16, 2020 at 1pm ET and June 17 at 11amET. Maestro users will learn what mobile, online and touchless tools are available in the Maestro PMS system that support an overall property strateg…