My friend Stacy Sherman, head of customer experience at Schindler Elevator Corporation, is personally dedicated to “humanizing business.” She is not only “in the trenches,” working in the customer service and experience world, she has also been reco…
Team Duetto Wins Global All-Woman Virtual Hackathon
San Francisco – A group of five female tech engineers from Duetto recently won first place in the Women Hack the Crisis Global All-Women Virtual Hackathon event, with their Hotel Haven concept. Hotel Haven is designed to help provide a temporary hom…
Lodging Interactive Launches HotelSiteXPRESS Affordable Website Design and Marketing
PARSIPPANY, NJ – Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, today announced the launch of its HotelSiteXPRESS website design and deve…
COVID-19 Recovery Series: Email Marketing
While our industry continues to deal with a state of travel that is breaking all norms, there is actually an opportunity to solidify relationships with your audience. A strong email marketing strategy will keep loyal guests engaged and can even be a…
Choice Hotels Expands Choice Privileges Benefits For Loyalty Program Members
Choice Hotels International, Inc. (NYSE: CHH) today announces a series of enhancements to expand the benefits of its Choice Privileges loyalty program for its more than 45 million members. Changes build on the existing program features that members …
B&W Hospitality Certification by Swiss Approval
Radical social, economic and cultural changes are in progress since second half of 2019 due to CONVID19. Hospitality industry is facing a big challenge, and in order to survive, has to change immediately and radically. Additional services should be …
React Mobile Vying for HTNG’s 2020 TechOvation Award
Seattle – As an HTNG 2020 TechOvation Award Semi-Finalist, React Mobile will present its best-in-class safety platform tomorrow to a panel of judges looking to identify hospitality’s “most innovative technology of the year.” The global leader of pan…
Wyndham Expands “Count on Us” Initiative to Europe, Middle East, Eurasia and Africa as Hotels Prepare to Welcome Back Travellers
Wyndham Hotels & Resorts (NYSE: WH), the world’s largest hotel franchising company with over 9,300 hotels in more than 90 countries, today announced the expansion of its “Count on Us” initiative across Europe, Middle East, Eurasia and Africa (EMEA),…
Hotel Cleanliness is Now a Theatrical Production
The travel industry will bounce back, but it will come with many new challenges as customer behavior and demands are transformed by the post-coronavirus new normal. Primary to this is that all hoteliers understand the fear instilled in people’s mind…
NH Hotel Group redefines the customer experience and enhances safety in its hotels with the launch of Feel Safe at NH
The Company has reviewed all its procedures and made nearly 700 adaptations to its operating standards, which will be progressively implemented in its 364 hotels to preserve the health and safety of travellers and employees worldwide Grouped under 1…