Something I learned early in my career is that humans can handle bad news, they just can’t handle surprises. When it was apparent to my leadership team and me on March 2, 2020 that we were heading into World War III for travel, I insisted on having …
Towering Over London
During the Easter holidays, before the pandemic, I took my son to see the London Transport Museum in Covent Garden and promised to give him a tour of the Museum of London near the Barbican Centre the following year. However, it is the second Easter …
Debunking 10 Common Myths About The Hospitality Industry
A look at the 10 most common myths about the hospitality industry, from the nature of its jobs to its economic value and future. Before COVID-19 hit, the hospitality industry was one of the biggest sectors in the global economy, worth over $570 bill…
StayNTouch Appoints Prabol Bhandari As CTO To Accelerate Innovation Of Guest-Centric Cloud PMS
StayNTouch, a leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced the appointment of Prabol Bhandari as Chief Technology Officer. Mr. Bhandari comes to StayNTouch with over a decade of experience in …
Breakfast In The Age Of Intermittent Fasting
Let’s all just take a break from the constant news cycle on active COVID-19 case numbers and the rest of worldly distresses. While we’re at it, let’s take a break from eating, too. After all, the ‘new normal’ that is so lauded must also encompass ‘n…
Magnuson Hotels Plans UK Relaunch With Tailored Technology Platform
Magnuson Hotels is relaunching its offer to the independent UK hotel market with its new Magnuson Cloud platform, which will manage revenue, distribution and marketing for members. The consortium, owned by Thomas and Melissa Magnuson, was set up …
Our Hotels – Ambassadors Of Sustainable Development
Throughout the world, our hotels have been committed for many years to a process of continuous improvement relating to sustainable development. In Spain, the United Kingdom, Austria, Portugal and Brazil: discover some of their CSR best practices – r…
Data Privacy Vs Personalization In A COVID-19 World
In an era where technology has facilitated access to data, consumers are increasingly aware of the trade-offs between personalized experiences and their privacy. Data gathering and predictive analysis have created a paradox between privacy and perso…
Advancing Harmonized Travel Protocols and Financing Tourism’s Survival
The World Tourism Organization (UNWTO) has again convened its Global Tourism Crisis Committee to lead the sector in harmonizing travel and health protocols and securing vital financing for businesses struggling to survive an historic crisis. The nin…
Rosewood Hotels & Resorts® Releases New Brand Film As A Tribute To The Unlimited Wonder Of Travel
Rosewood Hotels & Resorts®, a global leader in luxury travel and lifestyle experiences, has debuted A Sense of Place®, the brand’s newest film created in partnership with Studio Dangin, a creative agency renowned for its collaborations with the worl…