From a meditation app competing with a spa to a hotel encouraging its guests to save coral reefs, the hospitality industry has never been so vivacious. We’ve pinpointed five emerging trends that present both opportunities and threats for hotel conce…
Incorporating Privacy by Design’s Positive-Sum Approach into Your Smart Data Business Strategy
With ongoing advances in the field of smart data and customer profile technology, the answer fortunately is quite a lot. By adopting a smart data platform and working with a reputable provider, businesses can gain crucial insight into the unique int…
McNeill Hotels Announces Completion Of Company-Wide Hotel Sales Training On Using “Tech For Touch”
McNeill Hotel Company announced today the completion of the company-wide roll-out of an innovative hotel sales training and coaching program, entitled Hotel Sales Skills for Remote Buyers, delivered by Kennedy Training Network, Inc. “This program ha…
As Industry Metrics Improve, Hotel Executives Look To Finish Line
Speaking during the “North America Executive Panel” at the online Hotel Data Conference: Global Edition, Liam Brown, group president of the United States and Canada at Marriott International, said his company is heartened to see ongoing improvement….
The Must-Have List For A Hotel Messaging Platform In 2021
Compounding this is the need for contactless communications. Traveler behavior has all but permanently changed and going forward most of your correspondence with guests will happen digitally via branded messaging apps, email or texting platforms lik…
Four Seasons Launches Hybrid Meetings Platform
Four Seasons Hotels and Resorts, a global leader in luxury hospitality, is making it easier to bring people together by combining in-person and virtual settings in a reimagined meetings and events offering. Hybrid Meetings by Four Seasons combines c…
Cendyn names Jenny Cybul Chief Human Resources Officer
Jenny is a results-driven, strategic leader who has proven success building and nurturing relationships at all organizational levels. She joins Cendyn with demonstrated expertise in benefits strategy, payroll leadership, international human resource…
Avoid Customer Confusion
Today’s customers are smarter than ever. They know how to buy. The digital/online world has given customers the power to research products, read reviews, and compare prices. Often, customers have made up their minds about what they are going to buy …
Meetings And Events In A Virtual Era: Foster Connections From Anywhere In The World With Hybrid Meetings By Four Seasons
Four Seasons Hotels and Resorts, a global leader in luxury hospitality, is making it easier to bring people together by combining in-person and virtual settings in a reimagined meetings and events offering. Hybrid Meetings by Four Seasons combines c…
8 Life-Changing Tips On How To Manage Food Waste At Home
Calling all eco-warriors! It’s not because you’re a student and living on a budget that you can’t do your part for the environment. In fact, in many ways, going green can be a smart economical move. There are lots of great ways that you can make a p…