Marriott International, Inc. today announced the debut of a pilot program for contactless arrival kiosks at several select-service hotels, as well as the launch of a proof-of-concept for contactless grab-and-go marketplaces at two Fairfield by Marri…
Hyperconnected Hotels: Technological services most valued by guests
As a consequence of the pandemic caused by COVID19, the tourism sector suffered huge impacts due to low occupancy rates. Considering the situation, some chains undertook a series of infrastructure, design and even construction projects in order to i…
A Consultant’s Perspective On The Pandemic In 2021
That’s why it was great to reconnect early in January with Cornelia Kausch, a veteran hotelier who hails from Germany and who I worked with in what seems like several lifetimes ago. Currently living in Berlin, Cornelia is the founder of CK Hospitali…
Rediscovering London
Visiting London ranks high on the wish-list of many people around the world who want to explore the town, and yet many native Londoners rarely venture beyond the river to see the other side of their city. More than 20 million tourists visited London…
Europe’s Inconsistent COVID-19 Response Likely To Delay Hotel Recovery
One of the principal tenets of the European Union — enshrined in the June 1985 Schengen Agreement — is the free movement of people and trade across the borders of its 27 member nations. Within weeks, COVID-19 essentially ended that freedom, even if …
Autism And The Hospitality Industry: An Interview With Autism Double-Checked
World Autism Awareness Day is an internationally recognized day held on April 2 that promotes societal awareness of individuals living with autism and autism spectrum disorders (ASD), including Asperger syndrome. It was first proposed by the United …
The top four Front Office controls every hotel must have
Communication is key. We have come across that phrase and its significance quite frequently in the recent past. And it is of no difference in the world of hospitality, where kind words and sweet gestures matter the most. We might be sauntering throu…
Newport Hospitality Group Announces Dual Branded Hilton
Williamsburg, VA and Brunswick, GA (February 2020) Newport Hospitality Group has recently acquired the newly opened dual-branded hotel Hilton Garden Inn and Home2 Suites in The Golden Isles area in Brunswick, Georgia. The 84- room Hilton Garden Inn …
Marriott Vacations Worldwide Completes Acquisition Of Welk Resorts
Marriott Vacations Worldwide (NYSE: VAC) (“MVW” or the “Company”) announced today that it has completed the previously announced acquisition of Welk Resorts, one of the largest independent timeshare companies in North America, for $485 million, incl…
Hilton London Metropole To Radically Transform The Guest Experience With Multimillion Renovation
Hilton London Metropole, the largest Hilton outside of the US, is maintaining its position as Europe’s leading conference and events hotel with an impressive multimillion-pound refurbishment that will radically transform and upgrade the guest experi…

