The movement toward high-tech solutions to engage guests and customers has greatly increased in the hospitality industry and has especially accelerated over the past year as hospitality enterprises implemented health safety protocols to address dist…
Ground Zero And Your Brand’s Image
A brand’s image gives the company personality, relatability, and encourages brand loyalty. For hoteliers, your brand’s image can be made or broken by your reservation department or call center, which in many cases is the primary customer touchpoint….
apaleo Completes Series A Funding Round Worth 4.5 Million Euros to Continue Disrupting the Hospitality Technology Industry
Based in Munich, apaleo was founded with a vision to drive innovation in the hospitality industry and enable the #FreedomToCreate to both the accommodation providers and the third-party app developers. The company has developed an open API-driven cl…
Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data
For more than a year, the global travel industry has been impacted by unprecedented uncertainty due to the spread of COVID-19. Changing travel regulations across all regions of the world forced hoteliers to make challenging decisions for their busin…
Loews Hotels & Co Achieves Well Health-Safety Rating
Loews Hotels & Co announces they are one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildi…
Marriott International Teams With Shihan Card And Visa For Korea’s First-Ever Co-Branded Hotel Credit Card
Marriott International today announced the launch of Marriott Bonvoy® The BEST Shinhan Card, offered exclusively by Visa, enabling cardholders to accelerate the number of Marriott Bonvoy points they earn, which can be redeemed for free nights at mor…
IHG Hotels & Resorts Launches Interactive European Development Webinar Programme To Enhance Owner Experience
IHG® Hotels & Resorts (IHG®), one of the world’s leading hotel companies, today announced a series of six virtual free-to-join webinars, designed in lieu of physical owner, investor and developer meetings and European roadshows. Kicking off on 28 Ap…
Is Google’s Zero-Click Search a Threat or Opportunity for Hoteliers?
Last year 64.82% of searches on Google ended up with “zero clickthroughs” to websites, blogs, articles, etc., because Google provided all the answers a user would need on the search results page itself, making a click to the underlying content unnec…
Accor To Open First Fully Digital Hotel In Northern Europe, The Ibis Styles London Gloucester Road
Accor, the leading hospitality group, today announces the technological integration of its first fully digital hotel. Accor’s philosophy and ambition is to offer a full suite of digital technologies to make guests feel welcome, while improving the g…
EHL Sustainability Week 2021: A Virtual And Inclusive Event
This March, EHL organized its third Sustainability Week as part of the movement for positive change within Swiss universities. EHL once again included its three campuses – Lausanne, Passugg and Singapore – in different events held mostly online due …