Revisiting St. Pancras

It has been over a year since I boarded a Eurostar train from St. Pancras in London to Paris. The journey was ominous as Covid-19 loomed large. What the pandemic would entail was anybody’s guess. The estimated number of 20,000 deaths due to Covid-19…

Content Parity is the Next Rate Parity

Channel distribution for hotels was chaotic prior to the pandemic and it will be just as cumbersome once recovery begins in earnest. This is entirely due to COVID-19 whereby new guest behaviors and travel needs have inevitably led to new methods and…