The American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) today announced that the two organizations have signed an agreement for HTNG to formally become part of AHLA to better serve and support the evolving n…
MGallery’s UK Hotel Collection Joins The Hoteliers’ Charter
The Hoteliers’ Charter, since its creation in 2020, has sought ‘to raise the profile of the hospitality industry and promote hospitality as a profession of choice to parents, schools, colleges, universities and careers influencers’. The Charter emph…
How to find creative solutions for training in hotel & restaurant?
Jens-Henning Peters, the head of Vocational Education and Training (VET) at EHL recently was a guest on a webinar hosted by Hospitality Insights to share some of the latest ideas that he has worked on surrounding VET and its role within the modern h…
How The World’s Largest Brewer Uses Innovation And Sustainability
EHL Alliance founding member, AB InBev is brewer of some of the world’s best beers, like Stella Artois, Corona, and the American brand, Budweiser. Among many others, their brands also include Leffe, Löwenbräu, and Bud Light. We took a look at what o…
GBTA Announces Appointments To Its Diversity, Equity, And Inclusion (DEI) Committee
The Global Business Travel Association (GBTA) – the world’s largest business travel association and worldwide leader in education, research, networking, and advocacy for the industry – announced today its first-ever globally curated committee to dri…
Change To Adapt: How Businesses Respond To Post-Pandemic Travels
The vaccination rate is climbing steadily. On Feb. 27, a third vaccine requiring just one shot was also authorized by FDA. Hospitality and tourism companies are ready for the long-awaited travel recovery in 2021. Many have begun hiring. The hospital…
Digital Upselling: Go Where The Margins Are!
Due to the ongoing pandemic, hotels have lost several months’ worth of business. The reopening and rebound period are slower than initially expected and occupancy levels will take time to recover to pre-crisis levels. As a consequence, it’s critical…
The Most Important Measurement In Business
This is the first of a number of lessons I’ll be sharing from my newest book, I’ll Be Back: How to Get Customers to Come Back Again and Again. A few years back I wrote about the idea of measuring customer satisfaction versus customer behavior. We’re…
HSMAI Adrian Awards Celebrate Resilience And Innovation In Travel Marketing
The Hospitality Sales & Marketing Association International (HSMAI) celebrated excellence in travel advertising, digital marketing, and public relations at the virtual Adrian Awards Celebration on Tuesday, March 23. For this year’s Adrian Awards com…
UNWTO Recognizes SHA Wellness Spa For Commitment To Health Tourism
The World Tourism Organization (UNWTO) has recognized the Bataller family, founders of the of the SHA Wellness Clinic in Alicante, Spain, for their strong and ongoing commitment to health and medical tourism. Demand for health and wellbeing-centred …