When discussing a ‘communications hierarchy’, what we are first trying to do is rank all forms of communication from most to least influential. Even with special considerations for COVID-19 safety, it’s nevertheless a matter of guiding potential cus…
Tripadvisor Launches Live Sentiment Dashboard to Support Global Tourism Recovery
Sentiment analysis tool, powered by Tourism Sentiment Index, to enhance Tripadvisor’s suite of data intelligence offerings Real-time intelligence solution for destination marketing organizations to better understand the ongoing impact of the pandemi…
Harnessing the Power of Culture and Creativity in Tourism Recovery
The shared values and close ties between tourism and culture stakeholders means both sectors can work together to ensure inclusive access to heritage, as countries around the world recover from the pandemic. In recognition of this mutually reinforci…
Video Highlights of Accor’s full-year 2020 results
Sébastien Bazin, Chairman and Chief Executive Officer of Accor, said: “In 2020, the hotel industry navigated an unprecedented crisis. In response to the pandemic, Accor, its employees and its owners made an extraordinary effort across the globe to s…
Remote work could turn out to be great for business travel
As more companies switch to remote work as a result of the pandemic, InterContinental Hotels Group believes the shift could be great for business travel’s recovery. With the Covid-19 essentially grinding leisure and business travel to a halt since M…
Maximizing Airport Revenues in the Era of Smart Data Technology and Experience Personalization
Cancelled flights, record lows for both international and domestic travel, longer wait times due to enhanced cleaning regulations — these are just a few of the hardships shared by airports around the world since the beginning of the global pandemic….
At year-end 2020, Europe’s hotel construction pipeline stands at 1,905 projects/307,093 rooms
According to the latest Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts at LE report that at the close of 2020, Europe’s hotel construction pipeline increased 2% by projects and 3% by rooms year-over-year (YO…
Inn-Flow sets the standard in hospitality with launch of labor management 2.0 tool
“Without a doubt, we know that 2020 proved to be one of the most trying and difficult years for the hospitality industry. And while our labor management tool has always been important, it’s more critical than ever as hotels begin the road to recover…
Accor posts €2B loss, lays out 2021 strategy
Accor has set its ALL loyalty program as one of the business’s strategic focuses for 2021. Announcing results for 2020, the hotel giant says it wants to speed up its personalization efforts via the loyalty scheme that was first unveiled two years ag…
BLLA Announces the Power List of Boutique Leaders
The official association to the world’s verified and authenticated boutique hotels and businesses, BLLA (the Boutique Lifestyle Leaders Association), is proud to announce their inaugural list of leaders who make up what the group calls the ’boutique…

