Category: Recent News

In today’s physically separated world of hospitality, engagement and interaction between hoteliers and guests are taking new forms but are still as critical as ever. In a series of studies using data from a well-known hotel chain and a customer feed…

Introducing new employee-oriented tech solutions can be a double-edged sword for the hospitality industry. As technology becomes increasingly relevant for both employers and employees, it’s important to consider the positives and negatives of engagi…

Each bottle of Champagne always represents a special occasion and should be treated as such: these are wines with unique characteristics which require a few simple measures to be enjoyed in their entirety. Hence, to taste bubbles at their best, the …

As COVID-19 wears on, 6 significant trends have emerged that will continue to shape hospitality for the months and years to come. Go big (near or far): making travel dreams come true As roads, skies, and borders eventually reopen to tourism, one thi…

From bike sharing schemes and hydrogen buses to app-based ride hailing services booked using a smartphone, urban mobility is changing. With governments around the world attempting to phase out diesel and gasoline vehicles in favor of low and zero em…

Listen to the podcast with Sarah Dandashy (Ask a Concierge). The financial side of hospitality isn’t as sexy (to some) as other parts, but it is, of course, what determines success and that’s super sexy! In the hotel world, knowing the numbers trans…

Sunce Hotels in Croatia being acquired by KSL US private equity firm KSL Capital is reported to be buying Sunce Hotels, a portfolio of 13 resort properties across Croatia, from local entrepreneur Jako Andabak. The transaction includes 12 hotels mana…

One clear result of the coronavirus pandemic is an accelerated shift of consumer behaviour towards mobile-first experiences. This shift began years ago with the release of mobile email and phone technology that came with ubiquitous internet access. …

The Sustainable Hospitality Challenge (SHC) is a Hotelschool The Hague initiative that aims to enhance the evolution of sustainable hospitality. Launched 6 years ago as the ‘Genio Worldwide Innovation Summit’, the challenge has now moved to a new di…

Five-star Mövenpickhotel by an acclaimed international chain Accor officially began operations in October at the center of the capital at Zemlyanoy Val 70. It became the one and only international brand hotel that was open in Moscow in 2020. The str…