Category: Recent News

As the hospitality and MDU markets move into recovery, the need for technology to optimize operations, delight guests and tenants, and support staff becomes more critical. With increased safety concerns and new customer expectations, Nomadix has exp…

I was recently asked what three traits I think are most important for someone in customer service to have. I’d like to broaden the topic to anyone dealing with someone else’s problem or question, be it a customer or another person inside the organiz…

Dear hoteliers, I have recently launched a Master Class that has been seen by more than 600 hoteliers all over the world in less than 2 months. Due to the daily very good feedback I’m receiving, I’ve decided to share it here with you. If you would l…

Graduate Food Hall, powered by C3, to launch in six Graduate Hotels properties by mid-2021, with plans to expand to Graduate properties across the U.S. by end of year C3’s innovative solution to optimize hotel F&B offerings demonstrates the future o…

With a view to making a business more successful, POS data shows how much revenue a restaurant is generating. Restaurant managers nowadays must be more than just connoisseurs of wine and food, they must also be able to read the wealth of a business …

Work-from-home policies impacted business meetings at hotels in 2020, yet some lodging companies have seen it as an opportunity to focus on newer and safer hybrid meeting solutions. GlobalData’s filing analytics platform found that Hilton and Accor …

The hotel industry does not perform well without its most significant ingredient: people. The pandemic has removed that element. In its place sit unused guestrooms, vacant restaurants and empty conference and meeting spaces. It’s a recipe for disast…

A good night’s sleep is the most important service a hotel can offer its overnight guests, according to Dr Alice Hon and Dr Clare Fung of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University. Analysing hotels’ sl…

StayNTouch, a leader in cloud hotel property management software and contactless solutions, announced today that Tom Underwood has been appointed as the company’s Chief Executive Officer. Mr. Underwood benefits from over twenty years of senior execu…

Agilysys, Inc. (Nasdaq: AGYS), a global provider of next-generation hospitality software solutions and services, today reported operating results for its fiscal 2021 third quarter and period ended December 31, 2020. Summary of Fiscal 2021 Third Quar…