DALLAS, TEXAS – IDM Hospitality, a Madison, Wis. based company, has selected OpenKey to provide a contactless guest journey within the IDM Hospitality portfolio. IDM currently manages a portfolio of independent and boutique hotels across the Midwest…
EasyWay Named Best Contactless Check-in solution in the 2021 HotelTechAwards
We’re excited to share that EasyWay’s end-to-end guest journey platform has been named 2021’s #1 Contactless check-in solution, #2 Guest messaging software, and #3 Upselling software by Hotel Tech Report. This is the first time one platform got into…
Painful 2020 has U-turned into more painful 2021
Happy New Year. The first month of this new year has not shown a great deal of light, although three vaccines in active use globally provide a tinge of optimism. The program to get the vaccine in people’s arms is a huge one, as is the restarting of …
INNSiDE Manchester and Sterling Event Group join forces to launch Hybrid Event Studio in Manchester
INNSiDE Manchester, part of Meliá Hotels International, has partnered with one of the UK’s leading technical event production and AV hire companies, Sterling Event Group to launch Manchester’s first virtual event production studio in a hotel. Instal…
Preferred Hotels & Resorts President Michelle Woodley interviewed in INDIE Colorcast
In episode 023 of INDIE Colorcast, Andrew chats with Michelle Woodley, the President of Preferred Hotels & Resorts, about her journey working her way up in the hotel industry. Michelle Woodley is President of Preferred Hotels & Resorts. In this role…
How Hotel Salespeople Are Using Tech To Put People Back In The Sales Process
In recent years, sales conversations between buyers and suppliers have moved to digital formats such as email and in-app platform messaging in CVENT, The Knot, and CVB apps. Too many salespeople mistakenly believe that two urban legends: that planne…
Relive a year like no other
2020 was an exceptional year in many ways. Relive our highlights. How to describe 2020? An unprecedented global pandemic that reinforced our values of solidarity and humanity and revealed an extraordinary ability to adapt to meet our guests & partne…
10 Essential Features of a Good Hotel Booking System
Online bookings make up almost 63% of the travel and tourism segment’s revenue annually. A good hotel booking system will let you efficiently manage online reservations. Automating reservation processes with a reliable hotel booking system reduces t…
Hospitality Financial Leadership – Me and Stephen King
I read his book, “The Shining,” while working that first winter in the bar at the Algonquin Hotel, in St. Andrews N.B., Canada which is my hometown. The book captivated my imagination about all things supernatural and the hotel. I can say that I had…
Why HR Practitioners Look Forward to Rolling-Up Their Sleeves as 2021 Provides Opportunities To ‘Build Back Better’
Susan Meinl is an industry veteran, having spearheaded for well over two decades the HR function within one of the original associations set-up to support small boutique hotels across the globe. As global HR leader at Design Hotels (www.designhotels…