Stepping Up

We can surely look forward to 2021 with an element of optimism even if we know we are not quite where we would like to be, just yet. 2020 turned out to be hospitality’s annus horribilis – despite always trying to keep a sunny disposition, there is n…

Q&A: Chris Nassetta Reflects on a Challenging 2020

Hilton President & CEO Chris Nassetta, a 37-year industry veteran, shared his perspective on this unprecedented year – what he experienced, what he learned and what he’s most looking forward to in the new year. What was your biggest challenge of 202…

Vision 2050 – Hotel Recovery From COVID-19

The next 30 years begins with COVID-19 recovery. What does that look like? We pick up the pieces that were cracked, torn apart and ravished one by one. We will review demand, those elusive customers who are either mandated to stay at home, are afrai…