Life in Italy is largely at a standstill since the country-wide lockdown on March 10, which came as a result of a dramatic increase in the number of infections and deaths from the COVID-19 coronavirus. All but essential travel is banned, and those t…
VENZA Awarded Customer Service Manager of the Year in 2020 Stevie® Awards
Kayla Saldivar, Customer Success Manager for VENZA, was presented with a Bronze Stevie® Award in the “Customer Service Manager of the Year” category in the 14th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Custome…
Tripadvisor Is Trying to Sell Its Vacation Rental Businesses
Some might consider it ironic that there’s been a lot of talk about the possibility of Expedia Group shedding assets, but Tripadvisor is the one actively trying to sell its vacation rental businesses. There has been speculation for some time that Tr…
Park Hotels & Resorts Inc. Takes Action to Mitigate COVID-19 Impact
TYSONS, Va. – Park Hotels & Resorts Inc. (NYSE: PK) (“Park” or the “Company”) today announced it is has taken various actions, independently and in coordination with its hotel management companies, to mitigate the effect on its business from the nat…
Twelve Strategies For Managing Hotels In Time Of Crisis
Maintaining Hotel Performance in Times of Crisis The Coronavirus epidemic seems to be at a turning point in terms of spread as we speak, yet it is difficult to know its true impact on the economy. At this stage, it has a very tangible impact on hote…
Travel Megatrends 2020: Data’s Breakthrough for Events
We recently released our annual travel industry trends forecast, Skift Megatrends 2020. Download a copy of our magazine here and look for us to highlight individual trends in the coming days. On a fundamental level, the main role of event planners i…
HSMAI SPECIAL REPORT: Crisis Communications for Hospitality Marketing Professionals
In a crisis situation, business leaders don’t just need information. They need inspiration. They need success stories. That’s what this HSMAI Special Report — presented with the support of HSMAI’s Organizational Member companies — provides. While th…
A Message from CEO of Marriott International
For more than 90 years, Marriott has lived by a core value established by our founder, JW Marriott, Sr., to “take care of our guests and associates.” This enduring value guides us as we face the difficult challenge of responding to the coronavirus (…
Marriott Travel Information: COVID-19 Update
We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments. The w…
Hampton by Hilton Strengthens Leadership Position in the Upper-Midscale Category with Milestone 2019 Year
MCLEAN, Va. – Hampton by Hilton has a long legacy of success, and 2019 was no exception. In its more than 35-year history, Hampton has continued to dominate the upper-midscale segment with robust global expansion, industry-leading innovation, and a …