Category: Recent News

Insight Out Consultancy has launched its “Life After the Pandemic” report, looking into consumer perceptions of how social, travel, and business practices would change as a result of the Covid-19 pandemic. The global survey was carried out on 2912 c…

A few years ago, Marriott had a commercial link with a storyline about an elderly lady who stayed in a Marriott hotel because she just lost her house during a mountain fire and needed time to reflect and think about her future. In the video, this la…

An Update from Marriott’s CEO on Commitment to Cleanliness Marriott Global Cleanliness Council: Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, the council will work to dev…

During this downtime we all find ourselves in, now is your chance to implement the necessary updates to ensure your payment channels are as secure as possible, while also reducing chargebacks wherein the credit card companies usually don’t side with…

“That’s how life works outside of school. You work with so many different companies and agencies that you need to understand that it’s all connected.” This quote, in combination with a discussion on the value of online degrees, interdisciplinary thi…

I’ve written about the concept of a “gap” a number of times over the years. Each time, the gap was different. The first time, I shared Dan Sullivan’s principle about the gap between the goal you wanted to achieve and your actual results, if you didn…

International tourism down 22% in Q1 and could decline by 60-80% over the whole year 67 million fewer international tourists up to March translates into US$80 billion in lost exports UNWTO has outlined three possible future scenarios depending on ho…

52% of our customers remain open during COVID-19 and cite their technology as one of the key factors behind this. We’ve compiled our findings into a free whitepaper, which sets out to: navigate the current technology landscape in the context of COVI…

Commingle:Engage, the hospitality industry’s premier provider of full-service social media marketing and guest reputation management services today, announced the launch of its hotel business recovery marketing services aimed to assist hotels with t…

Guest safety is paramount, so be ready to tell guests the steps your property is taking to protect their health. Build confidence in your property’s hygiene measures by assuring guests of any upscaled housekeeping initiatives. Promote your emphasis …