The coronavirus health crisis, tracked statistically in real time by Johns Hopkins University, is hitting the global economy hard and the tourism industry most of all. The World Tourism Organization (WTO) is expecting a drop in tourism revenue of 30…
There’s Light at the End of the Tunnel: Implement Technology Today to Retain and Attract Top Talent Tomorrow
Sometimes when things seem the darkest, moments of beauty emerge in the most unexpected places. During this time of quarantine, rivers are cleaning up, vegetation is growing, the air is becoming cleaner, there are fewer reports of crime, families ar…
Sharing The Knowledge – 5G In Hotels
As I said before, the long agenda went out the window. So here’s what turned out to be part five, all about 5G in hotels. 5G And The Future 5G is a controversial and divisive topic for sure. While many agree this is the next logical step in the evol…
Four Levers to Optimize Your Cancellation Policies
Cancellation policies have long been a property manager’s first line of defense to protect rental revenue – for them and homeowners. Over the last few months, the Covid-19 pandemic has devastated travel demand and fulfillment – and as a result, canc…
The Amsterdam Restaurant Using Individual Greenhouses For Social Distancing
With Dutch restaurants, bars and other catering services engulfed in uncertainty over how they might adjust to the 1.5-meter society, one Amsterdam restaurant is set to experiment with a brand new way of condoning off its guests: Using enclosed gree…
The COVID Conundrum …We just don’t know…
If there’s one thing we have learned about COVID-19, it’s that we just don’t know. Political posturing aside, we really don’t know where it came from, we know very little about how it’s transmitted, we really don’t know how to cure it, and most impo…
Hospitality Tomorrow continues to rebuild confidence in global community with thought-provoking programme covering five markets from Asia to America
Bench Events has announced the line-up for the second episode of its global virtual conference, Hospitality Tomorrow, taking place on Tuesday 12 May, 2020. The immersive programme will feature nine hours of content delivered by over 50 global hospit…
COVID-19 Recovery Series: Media Budgets & Targeting
There is pent-up demand for travel, in fact there’s already a term for it in China “revenge travel”, those who intend to travel to make up for lost time or because quarantine is driving people crazy! Some are predicting a start toward recovery in 8 …
Now Is the Time for Travel Brands to Test TikTok
Digital Advertising Specialist Chris Gregory-Pasha wonders, will travel brands be slow to adopt TikTok, or have they learned their lesson? With borders shut, planes grounded and hotels closed, travel marketeers are facing challenging times. While ma…
Survival For Airlines, Hotels And Restaurants May Hinge On The Work Of Their Low-Paid Cleaning Teams
If airlines, trains, cruise ships, taxis, hotels and restaurants want to attract millions of people back as the COVID-19-related restrictions on Americans’ mobility melt away, they’re all going to have to clean up their acts. Literally. Public trans…

