Is Coronavirus a Boon for Direct Bookings?

Reminiscing on the initial panic in early March as COVID-19 was declared a pandemic, many travelers with standing reservations endured horrible customer experiences as they tried to cancel for a full refund or get some form of credit. Those sentimen…

Everyone Is Still Traveling … In Their Living Room

(CNN) — Just a few weeks ago, engineer Philipp Klein Herrero emerged from his sleeping bag, scaled a snowy mountain, skied off the top slopes, and hit a nearly 360-degree turn before crashing to the ground. Herrero managed this dream adventure while…