Category: Recent News

In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, that will help you save lost revenue during the holiday season. And it all comes down to deliverability.

From the whispering orchards of Singapore to the golden dunes of Fujairah, from the sacred calm of Makkah to the coral-lit shores of Sharm El-Sheikh, a simple idea is taking root in the world of hospitality — thoughtful design with a lighter footprint.

Red Sea Global (RSG) is building a new future for luxury tourism, driven by Saudi Arabia’s Vision 2030. With sustainability at its core, RSG is crafting unparalleled guest experiences and efficient operations across vast, diverse landscapes. Its foundational network architecture, built on HPE Aruba Networking, helps ensure seamless connectivity, smart management, and a personalized digital journey.

Just 25-minute boat ride from the center of Stockholm, Nacka Strand lies at the beginning of the city’s picturesque archipelago. Life is unhurried, noise ebbs away and there are calming leafy views of Djurgården island across the water. This is the peaceful setting for Hotel J, a 19th-century seaside villa that has recently emerged after a refresh as a year-round wellbeing retreat, combining Scandinavian design, locavore food, and wellness rituals rooted in nature.

Recently, I heard from one of our subscribers, a sales and finance consultant at a luxury automobile dealership. He shared a story about how a customer was almost mistreated.

The Q3 2025 Shiji Global Guest Experience Benchmark reveals a narrative of resilience. Traditionally, the third quarter, coinciding with peak travel in the northern hemisphere, brings a dip in guest satisfaction as occupancy rises and rates surge. This year, however, results defied expectations.

The US-based hotel management company White Lodging today announces the strengthening of its collaboration with the global market leader in digital F&B, guest directory and concierge ordering, IRIS, to accelerate its digital ordering proposition across its robust portfolio of hotels.

A leader is one who knows the way, goes the way, and shows the way. This principle—articulated by leadership expert John C. Maxwell—sits at the heart of Verticon Strategy, a new consulting practice launched to help new and existing hospitality suppliers navigate the industry’s complex ecosystem and scale the right way.

Standing at a hotel reception desk, tired from travel, only to be told the system won’t let us into our room? In hospitality, technology is meant to streamline and elevate the guest experience, but what happens when it does the opposite? This article dives into the hidden emotional cost of tech failures in hotels, revealing how even the sleekest systems can backfire and why the human touch still matters more than ever.

To write about the future is, inevitably, to be wrong about the future. I have repeated this for years, and yet, it remains the truest sentence I know. The mistake, however, is not a failure of prediction but a form of knowledge. We now inhabit a “post-postmodern”, almost “post-futurist” condition, a time in which tomorrow no longer stretches ahead as a horizon but hovers above us like a permanent update, endlessly refreshing itself. And although the Singularity that Kurzweil foresaw two decades ago has not yet fully arrived, his law of accelerating returns already permeates the present, altering our perception of time and possibility. Within this landscape, those of us who attempt to understand technology are no longer prophets, but rather cartographers of the impermanent, tracing transient patterns across the shifting topography of innovation. What follows, therefore, are not laws but coordinates, ten mutable constellations, ten subtle tremors that delineate the tectonic rewriting o…