Introduction Beginning in 1980, Mayo Clinic was transformed from a single revered clinic in the Midwest to a global provider with three clinic locations, international outreach, and a revolutionary digital and social media presence. Brand Aid is the…
Why Is Feasibility Analysis Important?
Assessing Project Financial FeasibilityThe financial feasibility study (FFS) determines if or confirms that a project is potentially profitable, it including financial and scenario analysis and an investment appraisal. It should include a cost-benef…
Adding Some Hospitality to the Next Normal of Videoconferencing
Are you sick of videoconferencing yet? As an immediate salve for the need to physically distance and work remotely in order to prevent COVID-19 from spreading, products like Zoom, Google Meets, Skype and Microsoft Teams have replaced nearly everythi…
Vizergy® Unveils Its Vision for the Future at Phocuswright Conference Online 2020
JACKSONVILLE, Fla., Nov. 10, 2020 – Vizergy® Digital Marketing will present its market-changing innovation—the Enterprise Digital Experience Platform (Enterprise DXP)—on Thursday, Nov. 12 at Innovation: Launch at the Phocuswright Conference Online 2…
The Waldorf Hilton partners with luxury office furniture design company, Herman Miller, to offer guests a bespoke ‘Work from The Waldorf’ package
The Waldorf Hilton Hotel has partnered with luxury furniture design company, Herman Miller, to offer a new room type featuring a dedicated, luxury office space connected to an Executive Room. Available to book from December, the new offering is part…
From Comfort Food to Carob and Wanderlust-Inspired Wines: The Pandemic is Shaping the Way Consumers Eat and Drink
To refresh its seventh annual Culinary & Cocktail Trend Forecast for 2021, Kimpton Hotels & Restaurants released a look back at how the pandemic has impacted food and beverage trends of 2020 and shared predictions for how evolving consumer behavior …
HotelIQ Develops Integrations with Infor HMS and SMS|Host via Hapi
Intelligent Hospitality today announced it has achieved integration of its HotelIQ Business Intelligence & Analytics platform with two industry-leading property management systems, Infor HMS and SMS|Host by Springer-Miller Systems. Both secure inter…
Five Ways Focused Service Hotels Can Increase Direct Voice Bookings
Although they are generally outperforming other lodging segments, most if not all focused and selective service hotels are looking to build occupancy and rate. Indeed, hoteliers can and should continue to focus on digital marketing opportunities to …
The Mike Moment
We’ve all heard the old adage: “It’s better to give than to receive.” That’s what customer service people do. They give and give and give. They help solve problems and resolve complaints. What they get in return—hopefully—is a nice thank you, which,…
Mews to acquire Base7booking to accelerate European growth
Prague and Düsseldorf – Mews, a leader in cloud property management systems, today announces it has entered into an agreement to acquire the product line, Base7booking from trivago, a leading global accommodation search platform. With 1000 customers…