When the pandemic hit the global economy in March, business travel was estimated to lose $820 billion in revenue. Under the best scenario, businesses were expected to reopen in late spring or early summer. As we entered into the summer, indicators s…
Enjoy Chic Comfort at the Newly Opened Hilton Mall of Istanbul
Hilton Mall of Istanbul has opened its doors to guests. The world-class 175-room hotel, located within the same compound as Mall of Istanbul, Turkey’s largest shopping and entertainment center, is the latest addition to Hilton’s (NYSE: HLT) portfoli…
Third Quarter Trading Update to 30 September 2020
Highlights Group Q3 RevPAR down 53.4%; continued outperformance in key markets; YTD down 52.3% RevPAR reflects a 30%pts reduction in occupancy YoY, with rate holding at ~80% of prior year levels Occupancy improved to 44% from 25% in Q2; 199 hotels (…
Canary Islands Joins Observatory Network As Members Unite To Provide Data For Tourism’s Recovery
The Canary Islands has been confirmed as the latest member of the growing International Network of Sustainable Tourism Observatories (INSTO), overseeing the responsible development of tourism worldwide. The announcement came as INSTO, an initiative …
Embrace Your Inner Yogi: Meetings & Events in a Post-COVID-19 World
As countries continue to grapple with controlling the spread of COVID-19, the meetings and events industry has begun the long and challenging road to recovery. Around the world, including parts of Asia Pacific, restrictions are being eased and face-…
The New Era of ‘Safety First’ Travelers
Coronavirus (COVID-19) has affected nearly every aspect of our lives. As travelers start to rediscover the world again, it’s not surprising that the majority (79%) are planning to take more health and safety related precautions when traveling in the…
Revenue Managers Will Need To Master Their Data In The Post-COVID World
It’s this behavioral change that has hit the travel and hospitality sectors the hardest. Very few businesses have escaped the impact of lockdown restrictions. Change has been thrust upon us, whether we like it or not and no matter how much we all sa…
The future is touchless. What future?
I run a start-up called RoomOrders, and I shouldn’t be so despondent. We enable contactless ordering and payment of goods and services, considerably reducing risks of viruses and bacteria. What I’m trying to say is, we actually help hospitality venu…
STR: Europe Hotel Performance For September 2020
LONDON – Reflecting a post-summer lag in demand, Europe’s hotel industry reported slight performance decreases from the prior month, according to September 2020 data from STR.Euro constant currency, September 2020 (percentage change from September 2…
New White Paper: The Importance of Effective Guest Communication in the era of COVID
This White Paper presents a pragmatic and effective means to: Improve communications between Guest and Hotelier. Enhance the Guest experience. Maximise Guest satisfaction and spend from point of booking to check-out. Increase the volume and value of…