Munich – This week, dailypoint™ earned Hotel Tech Report’s level II Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across four of the key pillars o…
Will Hospitality Get Its Talent Back When The Pandemic Is Over?
When I started working on the blog and writing, the main goal I set for myself was to always maintain a positive approach, and even when talking about difficult topics or about things that are not going so well, I wanted to always try and find a way…
Travel Industry Executives Complete Phase One of Digital Health Pass Trial
Travel industry executives met at London Heathrow Airport as part of a transatlantic trial of CommonPass, a digital health pass aimed at enabling safer travel and the reopening of international borders. Officials from Internova Travel Group, the Wor…
The Urban Collëctif: Citroën, Accor And JCDecaux Are Together Imagining The Future Of Autonomous Urban Mobility For All
Citroën, Accor and JCDecaux, three French-based companies of international reputation and that all play an important role in the daily lives of city dwellers around the world, have joined forces within The Urban Collëctif to share their vision of ur…
Raffles Hotels & Resorts releases white paper, Answering the Desire for Wellness in Luxury Travel
Paris – Well-being and all that it encompasses has become, now more than ever, an essential part of the overall travel experience, moving from megatrend to leading expectation as consumers worldwide seek to advance their health, mindfulness and peac…
Revenue Management – How Upselling Provides Low Cost Revenue and Loyal Customers
All kinds of businesses use upselling to enhance the customer experience and maximize revenue on existing sales. From the McDonald’s server asking, “Do you want fries with that?”, to airlines offering seat upgrades, upselling provides a business the…
COVID-19 Recovery: How Hotels Can Reestablish Brand Trust
Fall is in full swing and as businesses continue to face myriad challenges related to COVID-19 and economic downturn, brand trust continues to stagnate across the travel, hospitality and leisure sector. As such, several behavioral and attitudinal sh…
HTNG Announces New Leadership Across Board of Governors and Executive Advisors
Hospitality Technology Next Generation (HTNG) introduces new hospitality executives to serve on the organization’s board of governors and veteran industry leaders to serve as executive advisors to the board. HTNG’s Board of Governors is the key dire…
Angie Hospitality Demonstrates Contactless, Smart Hotel Technologies at Cyber HITEC
LOS ANGELES, Calif. – Angie Hospitality® by Nomadix, the leading provider of voice-activated and contactless technology solutions for hotels, today announced it will demonstrate its new touchless technologies, including its in-room assistants, cas…
Hotel Kansas City Taps Knowland to Prospect Group Business Ahead of Grand Opening
ARLINGTON, Va. – Opening a new property requires not only the right environment and the right location, it also requires industry-leading prospecting tools to help sales build out their group business pipeline. Knowland, the leader in group hospital…