The hotel industry faces an extraordinary challenge today: how to operate a hotel in the “new normal.” With the near future so cloudy, it is close to impossible to effectively set accurate property and company forecasts; at this time occupancies and…
How Airbnb and Travelers are Redefining Travel in 2021
COVID-19 has had a profound impact on travel in 2020. As we look to 2021, we believe these impacts will continue to be felt in a number of ways. Firstly, continued remote working, and in some cases remote schooling, will upend traditional vacation s…
Rosewood Amsterdam to Open in 2023
Rosewood Hotels & Resorts® has been appointed by CTF Amsterdam B.V. to manage Rosewood Amsterdam, which will open in 2023 as the ultra-luxury hospitality group’s eleventh property in Europe and first in the Netherlands. Housed in the former Palace o…
Accor Successfully Implements ALLSAFE Throughout Its Hotels And Resorts Worldwide
95% OF THE GROUP’S WORLDWIDE NETWORK UTILIZING ALLSAFE PROTOCOLS; 65% OFFICIALLY LABELLED; REMAINING PROPERTIES TO BE AUDITED BY YEAR-END 2020 THE GROUP’S HYGIENE AND CLEANLINESS LABEL PROVIDES HOTEL GUESTS WITH TRUST AND ASSURANCE WHEN THEY TRAVEL,…
What is an Influencer Worth to a Hotel? A Case Study with NYC’s MADE Hotel
The perennial question in all marketing ecosystems is: did this effort drive ROI? This is a question that has plagued the hotel world for decades and has been even further spotlighted with the rise of the Instagram influencer. With severely limited …
Zoox Smart Data Continues Rapid Global Expansion with New North America Headquarters
Alpharetta, Georgia — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth in…
The Hotels Network launches CRM Targeting to take hotel website personalization to the next level
The Hotels Network (THN), a full-stack direct growth platform for hotels, has announced its latest product development: CRM Targeting. The focus of this launch is to enable hotel brands to apply advanced targeting rules based on user profile data to…
Saving Face: 7 Steps To A Safe Small Meeting
We all know of somebody who has started a complex new role but is yet to meet their colleagues in person, or hosted a creative virtual team brainstorm that started off fizzing with ideas until audio and visual connectivity gave out. Centuries-old co…
Booking.com to axe hotel tools on BookingSuite
Booking.com is turning off its BookingSuite array of tools and services for accommodation providers. The company says the WebDirect, BookingButton, RateIntelligence and ChoicePro products will be discontinued starting on November 30 of this year. Th…
UNWTO Delegation in Brussels for Talks with European Institution Leaders
The Secretary-General of the World Tourism Organization (UNWTO) has led a high-level delegation to Brussels for a series of meetings aimed at ensuring tourism remains at the top of the political agenda of the European Institutions. As UNWTO guides t…

