The current dividend drought The COVID-19 crisis is putting the global economy under pressure in an unprecedented way. Companies worldwide have been forced to cut their dividend payouts. Based on the Janus Henderson Global Dividend Index (August 202…
Hotels Engaging In Contactless Tech Racing Ahead Of COVID Recovery Pace
New research from the American Hotel and Lodging Association shows that 68% of hotels have less than one-half of their normal staff working full time. In addition, more than two-thirds of hotels said they would not be able to last six more months at…
Can Hotels Create Convergence Economies?
Historically, less developed countries around the world adopted the technologies and paradigms their wealthier Western counterparts championed in a bid to increase their gross domestic product (GDP) and access new sources of capital. COVID-19 has th…
The Revitalized Need for Post-COVID Security Technology
Within the hospitality industry, we are all quite aware that Covid continues to spook people all over the world, which will lead to depressed overall travel numbers for quite some time to come. Add to that the various automated systems that together…
Customer Care Versus Gossip
One person complained that the store’s workers spent too much time talking to each other and seemed to not care that she was waiting in line. This upset her so much that she walked out of the store. Talk about “customer care”, huh? So, I started to …
Study Reveals Increasing Importance of OTA Travelers in Economic Recovery
A new Expedia Group study, in partnership with global research firm BVA BDRC, examines the contributions of online travel agencies (OTAs) to the US travel and tourism sector, the spending patterns of OTA travelers, and the role of OTAs in the hotel …
Message from GBTA on Nigel Wardropper’s Passing
Alexandria, VA – It is with incredible sadness that GBTA have to inform you that, Nigel Wardropper, Founder and Managing Director of PASA (Procurement and Supply Australasia) and Managing Director of btTB, GBTA Australia, sadly passed away at the we…
Hotel Sales Habitudes For The Long Ride To A Slow Recovery
Now that we are beyond six months into this pandemic era, most hotel salespeople and their leaders have come to accept that it is going to be a long, slow ride to a full recovery. For those of us who have experienced loss, the emotions may have felt…
More Than 3,200 Event and Hospitality Professionals Already Registered for Cvent CONNECT Europe Virtual on 10-11 November
LONDON – Cvent a market-leading meetings, events, and hospitality technology provider, unveiled the agenda for its two-day industry conference, Cvent CONNECT Europe Virtual, while also announcing more than 3,200 MICE and hospitality professionals ha…
UK Tourism Industry Is Dealt Another Blow As England’s Three-Tier System Is Rolled Out, says GlobalData
Following the new three-tier system of COVID-19 restrictions that have now been rolled out in England; Ralph Hollister, Travel & Tourism Analyst at GlobalData, a leading data and analytics company, offers his view on the situation: “According to Glo…