The Re-Opening Process Post COVID-19

We all hope for a v-shaped recovery globally after pandemic lockdown later this year in Q3-Q4. When the government and health services finally give the greenlight to reopen the hotels, it will be the time to get back to business as the market will p…

In Vino Veritas LXXVIII: By the Glass Strategy

One of the luxuries of self-isolation is that it has afforded me the chance to drink down my cellar, as well as take the time to converse with a few friends who happen to be wine merchants with a few extra bottles on hand to put together some taster…

Let’s go farther with Too Good To Go

A driver of change, ever since its foundation, our Group has been committed to sustainable development and promotes a shared vision at its 5,000 hotels: Wherever we are, open new ways towards positive hospitality. Last January, Accor announced its i…

Guest Service Is No Longer A Contact Sport

Hapi, the first, disruptive open data-streaming, integration and enrichment platform in the hospitality industry, held a focus group with the Board of Governors at Hospitality Technology Next Generation (HTNG) – comprising the top CIOs and other exe…