In just a short number of weeks since the beginning of March 2020, the worldwide travel industry rapidly plunged deep into a state of crisis. Hotels across the globe closed their doors and reached minus 95% of new bookings compared to 2019. But now …
Overcoming Fears and Trepidation: Helping the Corporate Traveler Get Back On Board
The foundations have been laid. Supplier sanitization programs and protocols are now working their way into travel agency COVID-19-ready platforms, policies and frameworks — but is the corporate traveler ready? That’s the question travel managers ar…
Have you Taken Your Team’s Temperature Lately?
Hospitality is typically founded on teams of individuals working together, not only for the high performance of their function but also for creating a positive experience for guests. We can see that F&B, front desk and housekeeping teams all have an…
The Price of Quality in Higher Education
The US higher education system is going through a crisis. It is tempting to say that the root of the problem lies with the increasingly high university fees, especially in the most prestigious universities, as suggested by the Financial Times [1]. B…
STR COVID-19 Webinar Summary: 5 Key Points on Europe Hotel Performance, 21 May
Knowing you might not have time to watch our full webinars, we are pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in Europe. Barcelona: 96% of STR participating hotels closedThe majority of …
SiteMinder World Hotel Index: WoW Growth of Global Bookings Accelerates in May
As governments around the world further flex their loosening of restrictions, data by SiteMinder, the global hotel industry’s leading guest acquisition platform, shows that hoteliers no longer have to predict how quickly consumers will act to travel…
10 ways hotel stays will change after COVID-19
As the world slowly opens up again in the wake of the COVID-19 pandemic, our hotel stays are set to be organised differently. Some beloved practices have to be shelved – goodbye buffet breakfasts – and new protocols introduced to ensure that travell…
$7.4 Million Awarded in Relief Grants to Airbnb Superhosts
On March 30th, we announced the Superhost Relief Fund to provide grants to tenured hosts who are facing financial challenges because of travel disruption and other impacts of the global COVID-19 crisis. Today, we are providing an update to let our c…
(Not) Leaving on a Jet Plane
Assessing the global aviation situation and harnessing possible solutions in its quest for survival. Not just the pros and cons of private credits versus government funding, but also the need for solidarity and the role of environmental issues. Data…
Michelin Stars Shining Brightly in Unusual Places
Who said that setting up shop in a central, fancy location with state of the art decor was the way to secure a Michelin star? These three examples showcase the fact everything is possible, award-wise, if your produce is top quality, carefully-source…