Today at The Hospitality Show, global hoteliers will experience a next-generation Learning Management System designed by Quore and LearnUpon that is transforming the way hotel employees are trained. Dubbed “Quore University,” the training platform empowers hotel staff to take control of their own training journeys while improving retention and elevating guest experiences. Attendees can demo this interactive tool — featuring 12 curated learning paths tailored to the individual needs of more than 40 job titles — in Booth #1022 at the Colorado Convention Center in Denver.
Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities
The hospitality industry has long embraced new energy management solutions (EMS) to improve efficiency while maintaining guest comfort. Smart thermostats, initially designed to monitor only for occupancy, have since evolved to provide even greater savings by integrating with check-in/check-out signals from the PMS.
How companies and HR managers can lead in the age of AI-assisted hiring
Artificial intelligence (AI) has revolutionized how we recruit and select talent. HR and hiring managers are no longer just recruiters. They are strategic supervisors of the whole AI ecosystem. The new challenge is to lead responsibly, ensuring that technology enhances rather than replaces human judgment.
Using Hotel Data to Identify Recurring Customers Versus Loyal Guests
With AI at the gates, 2025 is already shaping up to be the ‘Year of Data’; it’s all about getting your data rivers flowing into a lake, cleaned up and curated for machine learning (ML) applications. One of many lucrative prospects pertains to segmentation and answering a question that in the past we’ve treated with more an ounce of human-bias-driven hunch: how can you tell the difference between recurring guests and truly loyal customers?
How Can Hotels Step Up Their Recruitment Game?
The global hospitality industry is forecast to see its labour demand climb in the coming years, but persisting labour shortages and other challenges in hiring and retaining employees could make it very difficult to meet these needs. Hotels should implement innovative strategies to overcome the current barriers to successful recruitment.
Do you believe that family-friendly hospitality and sustainability can thrive together?
Do you believe that family-friendly hospitality and sustainability can thrive together?
Visual Matrix Achieves SOC 2® Certification, Reinforcing Data Security and Platform Reliability
Visual Matrix, a leading property management software (PMS) and operations software (MOP) for the hospitality industry, has achieved SOC 2® certification, affirming its commitment to the highest standards of data security, operational integrity, and client trust.
The top 3 OTA trends of 2025 and how hoteliers should adapt
The pace of innovation at online travel agencies (OTAs) continues to accelerate, transforming how travelers discover, plan and book their stays. For independent hotels and B&Bs, these changes can bring both opportunity and pressure.
IHG Expands Kimpton Portfolio with First Austrian Signing in Partnership with tristar Hotels
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Salzburg, in partnership with tristar Austria GmbH. The hotel marks the luxury lifestyle brand’s entry into the Austrian market. Expected to open in mid-2028, Kimpton Salzburg will further enhance IHG’s expanding portfolio of 12* open Kimpton hotels in Europe, and a further six* in development.
COP30 to Feature Tourism Thematic Days: Advancing Climate Action Through Collaboration and Regeneration
Following its historic inclusion in COP29 Action Agenda, tourism will once again take centre stage at the United Nations Climate Change Conference.