Background: Uncertainty In The Next Weeks Due To The Coronavirus Another day another lockdown announced, another batch of new cancellations, another day and the revenue pace of most of the hotels in Europe is dropping. This has been our day to day f…
Coronavirus Crisis: Online Ad Giants Should Help Tourism in its Hour of Need
Due to coronavirus, Google and Facebook should carry forward advertising credit to help tour, activity and attraction operators, said Arival, the voice and global research authority of the sector. The two largest beneficiaries of the sector’s advert…
Sector rallies around call for aid
More than 500 signatories supported calls for wage support, tax relief and financial aid, as the response by jurisdictions across the EU remained mixed. A letter was due to be sent later today, calling for; wage support for the millions of hospitali…
Pricing Psychology in Challenging Times
As the coronavirus continues to spread, many hoteliers are wondering how to adjust their revenue strategy. Carter Wilson, senior vice president of consulting and analytics at STR, presented data from the 2009-2010 recession to illustrate the implica…
Resilience In A Time Of Crisis | by Miki Gulati
The novel coronavirus has impacted the global world community in unprecedented ways. The hospitality and travel industry have perhaps been the most hard-hit than others. Hourly workers are the heartbeat of hospitality and potentially facing devastat…
Five Necessary Steps to Support Guest Communications with Tech
Hospitality will always be a people industry…at least for the foreseeable future. In the guest communications space, this means that nothing will make a customer feel more confident in a hotel’s follow-up activities than a direct interaction with an…
Coronavirus in the UK: Hospitality industry ‘faces thousands of closures’
The hospitality industry has warned the new government restrictions around coronavirus could shut down firms. Prime Minister Boris Johnson has urged everyone to avoid social contact and stay away from pubs and restaurants. Kate Nicholls, chief execu…
Watch Webinar Recording: COVID-19: Key Market Impacts and Tips to Optimize in Times of Demand Disruption
In today’s connected world, it is more important than ever to react swiftly, but mindfully, to unexpected disruptions in your hotel’s demand. Join STR and IDeaS in a joint webinar sharing key regional and global impacts from the Coronavirus, now kno…
How to Play in the Rain, Not Just Survive the Storm
One of the best pieces of business advice I ever received in my professional career came from my Dad. He told me “son, the key to long term success is not knowing how to survive the storm but learning how to play in the rain”. Have you ever “wished”…
Sittingbourne Travelodge Officially Opens Its Doors
Today, Travelodge, the UK’s first budget hotel chain celebrates 20 years of trading in Kent, by officially opening its first hotel in Sittingbourne. Sittingbourne Travelodge is the company’s 589th hotel and its 16th property in Kent. The purpose bui…