The Mekong Tourism Coordinating Office (MTCO) announced on Saturday, May 30th during a webinar hosted by the Myanmar Tourism Marketing Association that the Ministry of Hotels and Tourism of Myanmar decided to move the annual Mekong Tourism Forum dat…
Waste Not Want Not: Hilton Supports Fight Against Food Surplus and Feeds Those in Need
LONDON – Hilton has given social enterprise Open Kitchens a major boost by opening up enough kitchen space to accept deliveries of up to 10 tonnes of surplus food per week, enabling the initiative to double its output and provide 50,000 more free me…
What Luxury Hotel Stays Will Be Like After Coronavirus, From Check-in to Check-out
As hotels cautiously reopen for the summer travel season, health and safety concerns are top of mind. Gifted with acres upon acres of land, sprawling luxury resorts — from wilderness retreats to private islands — provide plenty of space to feel comf…
WTTC launches Safe Travels protocols for aviation, airports, MICE and tour operators
London, UK – The World Travel & Tourism Council (WTTC) has unveiled the second phase of measures to rebuild global consumer confidence to encourage the return of travelling. The latest protocols are designed to drive the return of safe travel and en…
1000 Nights To Say Thank You
Small Luxury Hotels of the World (SLH) has announced the launch of #SLH FORHEROES, a global campaign offering 1000 room nights to those on the frontline who have supported their communities through the devastating COVID-19 pandemic. Submissions to n…
Global DMC Partners Releases Latest Meetings & Events Survey Results
Washington, D.C. – Global DMC Partners (GDP), the leading global network of independently owned destination management companies (DMCs) and creative event experts, today announced the results of its most recent Meetings & Events Pulse Survey, focusi…
Scant Business at Europe’s Hotels Sends Profit to Historical Low
April was a month of virtually no business volume for Europe’s hotels, as the coronavirus spread across the continent, prompting countries such as Spain, Italy and Russia to impose lockdowns in order to flatten the infection curve. The result was pa…
Corinthia dedicates €60 million to revamping Astoria hotel in Brussels
The prestigious Astoria hotel on Brussels’ Koningstraat has been abandoned since 2007. Now things finally seem to be moving again. We learn more about how this icon will be brought back to life. The demise of a monument When it was built at the requ…
Oberoi to make European debut in London’s Mayfair
Luxury hotel brand the Oberoi Group has received planning consent for its first European site in Mayfair, London, in partnership with Cain International. Oberoi has signed an agreement with the privately held real estate investment firm in a deal wh…
The Incomplete Answer
I recently wrote about the expected experiences gap, where the customers’ expectations—based on the experiences they have with their favorite companies—are higher than what they receive from the company they are currently doing business with. We hea…