Category: Recent News

Business travel has not experienced a typical path to recovery post-COVID, but the industry’s focus on leisure travelers will be tested as it increases. In January, the U.S. Travel Association forecasted a 4 percent increase in business travel spending throughout 2025, reaching a total of $316 billion amid the continued return of large-volume events and domestic travel. Independent hoteliers should focus on these trends as they prepare to accommodate a rise in business travelers after serving so many leisure guests, starting with a strong foundation in their property-management system.

Revinate, a global leader in hospitality technology, released its highly anticipated annual Hospitality Benchmark Report.

Rotana, one of the leading hotel management companies in the region with over 79 properties across the Middle East, Africa, Eastern Europe, and Türkiye (MENAT), has reinforced its position as the top preferred employer, ranking among the top 5% of companies in the Hotels, Restaurants & Leisure sector in the latest Workday Peakon Employee Voice survey completed by over 433,000 employees.

Major international gatherings – whether sports, music, or business – are powerful catalysts for hotel rate increases. But behind the headlines and booming demand lie nuanced booking curves, evolving rate strategies, and highly competitive markets.

In luxury spas, guests expect exquisite service and nothing less than perfection. Spas are places of relaxation and indulgence, and when something disrupts that — whether it’s a scheduling issue, a perceived lack of attentiveness, or an unexpected outcome — guests may react emotionally. Recognizing and effectively addressing these responses is key to maintaining a positive guest experience.

Corinthia Grand Hotel du Boulevard Bucharest, the highly anticipated all-suite boutique luxury hotel in Romania’s vibrant capital, is now officially open. Welcoming guests from around the world, the hotel redefines luxury hospitality in the country, offering an intimate and meticulously curated experience.

There’s more data available about your guests than ever before. Today, we’re learning about travelers who visited our websites, began searching dates and locations, but left without booking. This provides a clearer picture of unconstrained demand, a more comprehensive look that goes beyond just guests booking a room, exploring potential shoppers as well.

Costa Irminia Retreat & Spa, Vignette Collection to join IHG’s growing luxury and lifestyle portfolio in the second half of 2025.

As Hilton enters the second quarter of the year, the hospitality company looks forward to opening the doors to some incredible properties and debuting exciting renovations. Waldorf Astoria Hotels & Resorts is set to have a busy spring with the return of the highly anticipated Waldorf Astoria New York, as well as the opening of the brand’s first hotels in Japan and Costa Rica, with Waldorf Astoria Osaka and Waldorf Astoria Costa Rica Punta Cacique both opening in April. Additionally the extended stay brand LivSmart Studios by Hilton will debut this quarter, with openings in Kokomo, Indiana and Tullahoma, Tennessee. Here’s a sneak peek at what’s to come.

Starting in December 2024, leading up to some of the busiest travel days, Microsoft Threat Intelligence identified a phishing campaign that impersonates online travel agency Booking.com and targets organizations in the hospitality industry. The campaign uses a social engineering technique called ClickFix to deliver multiple credential-stealing malware in order to conduct financial fraud and theft. As of February 2025, this campaign is ongoing.