Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR. And of all the facets of a hotel business, operations present the biggest opportunity to enhance performance and optimize commercial outcomes.
Hyatt Launches Wellbeing Collective Advisory Board, Convening Cross-Functional Experts to Elevate Wellbeing Initiatives with Initial Focus on Meetings & Events
Hyatt Hotels Corporation (NYSE: H) announced the formation of the Wellbeing Collective Advisory Board, a team of industry-leading experts dedicated to enhancing Hyatt’s holistic wellbeing offerings, with an initial focus on innovating around how people gather for meetings and events. The Wellbeing Collective Advisory Board will play a crucial role in ensuring that Hyatt guests and customers have access to distinctive experiences that meet their evolving needs and support their holistic wellbeing.
Revival Hotels Deploys Stayntouch PMS to Modernize Operations Across Independent Portfolio
Stayntouch, a global leader in cloud-based hotel property management systems (PMS) and guest-centric technology, has partnered with Revival Hotels, a forward-thinking hospitality management firm, to empower its independent properties with a Best-in-Class cloud PMS.
Using AI to Redefine Hotel Personalization
In an era where hotels are competing with hyper-personalized digital experiences, Rik van Leeuwen of Ireckonubelieves that data-driven automation is the key to guest loyalty and revenue growth. Speaking at ITB Berlin, he outlined how hoteliers can harness AI to predict guest behavior, automate engagement, and eliminate data silos.
The Future of Revenue Management – Moving Beyond Room Rates
The hospitality industry has long been fixated on room rates as the primary driver of revenue. But Thomas Landen, CMO at RoomPriceGenie, believes it’s time to rethink revenue management as part of a broader commercial strategy. Speaking at ITB Berlin, Landen challenged the traditional, siloed approach and emphasized the need for hotels to integrate pricing with marketing, upsells, and dynamic asset utilization.
A Convergence of Global Design Trends
Date: March 31, 2025Location: Hall E1 Forum Area, SNIECOrganizer: Sinoexpo Informa Markets
Hyatt plans 30% UK portfolio growth between 2025 & 2026
Hyatt Hotels Corporation (NYSE: H) announced Hyatt Place Leeds and Hyatt House Leeds opened their doors earlier this month, signaling Hyatt’s expanding brand footprint and ambitious growth strategy in the UK – Hyatt’s third largest market in EAME by portfolio size, surpassed only by Germany and Spain.
ITB Rewind: How AI is Shaping the Future of Hospitality
At this year’s ITB, Hospitality Net took to the show floor to ask a big question as part of the Hospitality Net World Panel Viewpoint: What is the single biggest impact AI will have on hospitality? We gathered insights from 20 industry leaders who shared their thoughts on how AI is transforming guest experiences, revenue management, operations, and the very fabric of hospitality itself.
Hotel Internet Services Introduces BeyondTV SmartRoom with Casting—a Complete In-Room Entertainment and Information Solution
Hotel Internet Services (HIS), a leading provider of advanced connectivity and entertainment solutions for the hospitality industry, is excited to announce the launch of BeyondTV SmartRoom, an innovative in-room entertainment platform designed to enhance the guest experience while streamlining hospitality operations.
How to overcome revenue managers’ aversion to the direct online channel?
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating Even with the best intentions, money and talent, there’s no way independents can beat the big OTA’s in search and make money. There’s no scheme where they can get a positive ROI on investing search. Google has been trying to break up the OTA monopoly on search for years, but never succeeded.