2020 has given “binge-watching” a whole new meaning. From movie dramas and comedies to reality television, the endless entertainment has provided us with an outlet to escape into another world. You’ve likely seen the series, but now is your chance t…
Award-Winning Sustainability And Wellness At The Maya Boutique Hotel
With the theme of Sustainability at the center of today’s business agenda, hotels must take the current changes seriously. The Maya Boutique Hotel in Valais is a great example of this process in action. Recently, a group of EHL students taking part …
Accor’s ALL Heartist Fund: the support continues
On April 2, when more than half of the world was in lockdown, Accor took steps to support its employees and partners with the creation of the “ALL Heartist Fund.” By allocating 25% of the 280 million euros of its €280m planned dividend, i.e. 70 mill…
Tourism Tidbits: Fundamental Questions to Ask When Developing a Tourism Business Plan in an Age of Pandemics
Traditionally, the summer months are a great time to see where one’s business is headed and what future challenges it will have. In this period of rebuilding after so much of the tourism has closed down, the need for a new and updated business plan …
Key Questions on Employees’ Minds Right Now, Part II/II
Many hospitality students and professionals around the world recently participated in AETHOS’ series of development webinars. These sessions offered attendees the opportunity to complete the 20|20 Skills™ assessment to gain a personal SWOT analysis …
Safety, Communication, and Sensitivity
UNIVERSITY PARK, Pa. – The COVID-19 pandemic has put intense pressure on the economy, but it has hit businesses in the hospitality sector especially hard. Though these times are unprecedented, hospitality operators have faced a series of crises this…
Agilysys Announces New Hospitality Service Optimization Solution, rGuest® Service
ALPHARETTA, Ga. – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of rGuest Service, a new and powerful cloud-native, SaaS mobile solution allowing …
SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID
A new report by SiteMinder, the global hotel industry’s leading guest acquisition platform, highlights a shortening trip duration for French travellers in the wake of COVID-19. SiteMinder’s latest Changing Traveller Report, based on the survey respo…
Building Your Post-COVID Welcome Back Package
The hospitality world will reopen, but it will do so in a staggered manner. This means that once dates are given by governmental authorities, properties will all be scrambling for revenue from customers who now have a markedly different set of deman…
Serving up the future: Technology in F&B
In 2019 alone, the agri-food tech industry saw US$19.8 billion in funding, of which nearly 40% went to eGrocers (20%) and offsite retail and restaurant infrastructure (16%). And now with the pandemic making food delivery apps and online grocery shop…