The rise of Chinese travel in the last two decades means that the proportion of travelers affected by the COVID-19 coronavirus outbreak has surpassed the 2003 SARS health crisis. But the hospitality industry has been through crises before – and prov…
Europe Hotel Transactions Bulletin – Week Ending 28 February 2020
HVS Hodges Ward Elliott acts for KKH on the sale of The Madrid EDITION to Archer Hotel Capital KKH Property Investors have reached an agreement to sell The Madrid EDITION, on a turn-key basis, to Archer Hotel Capital for €220 million (€1.1 million p…
Airbnb’s Work to Protect its Community During the Coronavirus Outbreak
Airbnb is closely monitoring official news and guidance about the novel coronavirus outbreak in order to support our community of hosts, guests and employees in China and around the world — we are prioritizing their safety and wellbeing. As governme…
5 Steps to 5-Star Service Excellence, Inspired by the Ritz-Carlton
When you opt for a five-star hotel, you expect luxury. Marble, not granite. Silverware, not stainless steel. Crystal rather than glass. A high thread count. You expect the receptionist who welcomes you on arrival to speak your language. You anticipa…
Millennium Hotels And Resorts Singapore Promises Exceptional Hospitality, Hygiene And Comfort To Guests
Millennium Hotels and Resorts (MHR) Singapore’s We clean. We care. We welcome initiative highlights the brand’s dedication to the health and safety of its guests and employees; and commitment to providing the best of services and experiences across …
Visrez Serves 1,000 Clients Worldwide
Visrez, the hospitality industry’s leading provider of 3D Visualisation tools has scaled to serve one thousand clients worldwide. The Dublin, Ireland based company provides a 3D alternative to on-site photography and its’ products include 3D Floor P…
Hospitality Financial Leadership – White Light
Hotels are notorious for ghosts and ghost stories. Especially in old hotels. This is a story about one of my creepier encounters with something while working in one of the oldest and most famous hotels in the world. Ever wonder why hotels have so ma…
HFTP to assist postponed HITEC Europe Exhibitors
Hospitality Financial and Technology Professionals (HFTP®), the producers of HITEC®, announced today that exhibitors and sponsors who were confirmed to participate in HITEC Europe 2020 will be offered a complimentary branding package for HITEC North…
Consumer frustrations with travel marketing: Gen Z want more tailored offers
A quarter (25%) of consumers would be more loyal to a travel provider who understands their needs, with brands missing out on opportunities to drive revenue and customer loyalty with their marketing, particularly with Gen Z, according to new researc…
BLLA Creates Clarity Within the Industry
New York, NY – As the boutique hotel industry reaches its eleven-year milestone since it’s augmented rebirth, the Boutique Lifestyle Leaders Association, more than ever, provides a touchstone for boutique hotels and boutique businesses. To commemora…