Category: Recent News

Previously, we discussed preparing for Christmas magic. But why wait for winter to deliver an unforgettable “wow” moment? With family travel at its peak, the time to elevate your guest experience is now.

Rosewood Hotels & Resorts® is pleased to announce plans for Rosewood Courchevel Le Jardin Alpin, the brand’s first property in the French Alps, set to open in December 2025. Located in a prime spot in Courchevel 1850, one of the world’s most sought-after ski destinations, the property signals Rosewood’s continued evolution into highly experiential, destination-led hospitality, while expanding its footprint across Europe.

For-Sight, a leading provider of CRM and marketing solutions for the hospitality industry, is proud to announce the expansion of its partnership with GuestRevu, the multi-award-winning guest feedback and reputation management platform. As part of this strengthened collaboration, GuestRevu is now available as an add-on feature for both existing and new For-Sight customers.

RoomKeyPMS is celebrating a remarkable milestone in its long-standing partnership with Lakeview Hotels & Resorts: 20 years of continuous collaboration and trusting RoomKey as its property-management solution. From a single-property launch in Brandon, Manitoba, to a portfolio-wide implementation across Canada, the hotel company’s loyalty to RoomKey reflects two decades of shared innovation, operational evolution, and an unwavering commitment to guest experience.

Set in the vibrant heart of Hungary’s capital, just steps from the iconic St. Stephen’s Basilica, the newly opened Radisson Collection Hotel, Basilica Budapest brings together historic grandeur and contemporary luxury. With this debut, the brand enters the Hungarian market and sets a bold tone for modern hospitality in Central Europe.

There seems to be a lot of controversy and questions surrounding AI being used to support customers. The customer experience can be enhanced with AI, but it can also derail and cause customers to head to the competition.

Today, Booking.com released The Global AI Sentiment Report, drawing on insights from over 37,000 consumers across 33 markets to explore how people are using, trusting, and responding to AI in everyday life and travel. As both the public and private sectors accelerate investments in AI, Booking.com, a leading digital travel platform that has integrated AI into its services for over a decade, is committed to shaping the future of travel technology in line with evolving consumer attitudes.

Orient Express Palazzo Donà Giovannelli: the next upcoming hotel of the legendary brand following the opening of Orient Express La Minerva in Rome invites travellers into a world where the splendour of Venice and the spirit of travel converge. A jewel of Neogothic and Baroque architecture once nestled on the original Orient Express route to Constantinople, Palazzo Dona Giovannelli reawakens as an immersive destination where history meets emotion, beauty and rebirth.

Let’s talk about the one metric nobody puts on their dashboard, yet it drives everything and frankly make you go coocoocaca in the head and give you a burn out or gives you a life that you do not need to take holidays from.

Global Asset Solutions has released the latest version of its online training course with additional features including a new commercial module.