Category: Recent News

Remember the days when a personalized hotel experience meant a chocolate on your pillow? We’ve come a long way. Today, hotels can personalize the guest experience with the help of AI to create unforgettable moments at every turn. Imagine walking into your room to find your favorite music playing softly, the temperature set just right, and the curtains opening to reveal a breathtaking view – all before you’ve said a word.

Zélia Halkidiki SA, the owners of Zélia Halkidiki, a five-star adults-only resort, have entered into a franchise agreement with a subsidiary of Hyatt Hotel Corporation. With a planned opening under the Destination by Hyatt brand by the end of May, the resort will be the second Hyatt-affiliated resort operating in Greece, comprising 104 guestrooms and 18 suites.

The World Travel & Tourism Council (WTTC) has warned that the UK lost more than £2.2BN worth of exports as international visitors’ spending nosedived last year, compared to 2019, as the UK government continues to pile on taxes, red tape and slashes the budget of VisitBritain, the UK’s marketing arm.

With the growing use of lithium-based batteries in devices like e-bikes, laptops, and mobile phones, the American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) launched a new suite of safety resources to help hoteliers prevent, prepare for, and respond to battery-related fire incidents, many of which are caused unknowingly by guests. The toolkit also includes guidance for travelers to help increase their awareness of potential risks.

Destinations are increasingly focusing on fashion to enhance the tourism experiences and empower local communities, especially among indigenous populations, as well as small-scale creators and businesses.

Riyadh, Saudi Arabia, 24 April 2025: The Future Hospitality Summit Saudi Arabia has unveiled an action packed agenda, key participants and new event features for the 2025 summit, taking place at the Mandarin Oriental Al Faisaliah in Riyadh, 11-13 May.

[Amsterdam: 24 April 2025] – Choice Hotels International is introducing Mews as a property management system (PMS) option for international franchisees. The platform is designed to connect with Choice Hotels’ proprietary tools and systems using Mews’ PMS for enterprise-scale hospitality brands and offers robust integrations, intuitive workflows, and cloud-native architecture. It will enhance connectivity, streamline operations and drive guest loyalty across Choice Hotels’ growing portfolio using Mews’ next-generation PMS.

NEWH, Inc. (Network of Executive Women in Hospitality), the premier organization dedicated to scholarships, education, mentorship, and networking in the hospitality industry, is proud to announce the winners of three scholarships to be awarded during this year’s HD Expo + Conference, from May 6-8, 2025 in Las Vegas.

Imagine this, a couple books a weekend stay, and instead of a generic confirmation from the hotel, they receive a tip about a hidden sunset spot or a breakfast-in-bed option. Small touches like these can transform a regular visit into a memorable experience, making guests feel more special and making your brand stand out.

JW Marriott Crete Resort & Spa, the brand’s first ever property in Greece, nestled along the sun-kissed shores of Crete’ in the area of Marathi near the island’s charming town of Chania, is set to open its doors on June 2nd, 2025. The property has been meticulously conceived to harmonize with its surroundings, seamlessly merging Crete’s breathtaking natural beauty and rich cultural heritage with a contemporary architectural vision and refined, high-end design.