Category: Recent News

In an era where digital transformation is revolutionizing every industry, the travel sector is at the forefront of an artificial intelligence revolution. No longer are travelers satisfied with generic package deals or standard itineraries. Instead, they seek hyper-personalized experiences customized to their unique preferences, past behaviors, and even subconscious desires. While artificial intelligence promises to make travel more seamless, efficient, and personal, we all should ask – are we trading away spontaneity and human discovery for AI-driven predictions?

RobosizeME, a leading hospitality automation provider, has announced the launch of its new OTA Payment & Routing Suite, initially and immediately available for all hotels using the Oracle Hospitality Integration Platform (OHIP) for Opera Cloud. The automation suite is designed to streamline the processing of online travel agency (OTA) bookings by managing third-party routing instructions and enhancing reservation data, ensuring that virtual credit cards are handled securely and billing workflows are completed accurately without burdening front desk teams.

“In 2025, nearly half of the hotel guests say they prefer to check out using their smartphones, and 58% believe AI can enhance their hotel stay experience. Hotels that fail to meet these digital expectations risk falling behind,” according to Hotel Tech Report. Improving guest satisfaction is at the top of hoteliers’ priority lists in 2025, but only properties that have the technology in place to track, manage, and respond to guest feedback are in a position to actually move the needle on the guest experience. Operators need the ability to track and manage guest feedback while quickly adjusting their operations to respond to their guest’s needs. They need to be aware of long waits at the front desk, missing amenities, or guestrooms in need of extra attention prior to the guests’ check-out. With the right property-management system powering their reputation-management strategy, operators will have everything they need to hold their property to the highest standard.

The hospitality sector came together recently during the Digital Transformation Summit in Orlando, Florida, to explore—you guessed it—digital transformation in the hospitality industry.

Ahead of the Easter weekend, YOTEL, the global hospitality group for those on the go, has commissioned independent research to discover more about the UK’s holiday habits this Easter.

Stock market volatility is both normal and expected. Anyone who has analyzed stock prices or attended a trading course knows this well. A wide range of factors can influence market prices: company-specific events like appointing a new CEO, publishing annual reports, or issuing corporate announcements; economic factors such as inflation, interest rate shifts, and changes in monetary policy; and political developments including leadership transitions, new legislation, and (geo)political instability.

Room Mate Hotels continues to expand its presence across Europe with the recent opening of the Room Mate Collection Mia in Rome. The new property, a redesign of the former Capo d’Africa hotel, is set to enhance the city’s offering with its distinct approach to comfort and design.

JW Marriott has announced plans to open its first property in Portugal, the JW Marriott Algarve Palmares Hotel & Spa, which is set to welcome guests in early 2028. Located within the Palmares Ocean Living & Golf Resort in Lagos, the new hotel will offer 172 luxury rooms and suites with sea views, as well as 133 JW Marriott-branded residences.

Travelodge has opened a new 113-room hotel in Chiswick, West London, designed to serve both business and leisure travelers. The new London Chiswick Travelodge is located near several key local attractions and transport links, offering access to the city’s amenities.

Stress can lead to various physiological and mental strains, resulting in decreased work efficiency, increased absenteeism and voluntary turnover – which ultimately impact guest satisfaction and profitability. Thus, it is essential to maintain employees’ well-being and help them manage their stress. Some organizations even have the job position of chief wellness officer to manage staff’s mental health.