OpenAI recently announced a new shopping agent called “Operator,” one of many artificial intelligence agents that will be released from the big tech companies in the next few months.
IHG Hotels & Resorts announces first signing in Menorca, Spain
Hotel Indigo Menorca set to open summer 2026 joins a growing portfolio on Spain’s Balearic Islands.
Hotel Social Media Hacks: 6 Post Ideas That’ll Drive More Bookings
Struggling to come up with fresh hotel social media post ideas?
Sonesta Simply Suites Unveils New Prototype Designed For Modern Extended Stays
Sonesta International Hotels Corporation (Sonesta), the 8th largest hotel company in the U.S., announced its new Sonesta Simply Suites prototype, a streamlined, market-responsive design catering to modern extended stay travelers. The new construction prototype balances guest comfort with operational efficiency, offering two scalable configurations: a four-story, 122-key layout and a three-story, 89-key layout.
APAC continues to expand as one of the world’s most dynamic and competitive markets for global trade and travel
According to BCD Travel’s Cities & Trends 2025 Asia Pacific report, Singapore, Tokyo and Hong Kong are the most visited cities in the region by APAC business travelers. The intercontinental list is led by Frankfurt, London and San Francisco. The report is based on BCD clients’ flight and rail data from 2024 in a range of APAC markets.
The Complete Guide to Hotel Operations
Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR. And of all the facets of a hotel business, operations present the biggest opportunity to enhance performance and optimize commercial outcomes.
Hyatt Launches Wellbeing Collective Advisory Board, Convening Cross-Functional Experts to Elevate Wellbeing Initiatives with Initial Focus on Meetings & Events
Hyatt Hotels Corporation (NYSE: H) announced the formation of the Wellbeing Collective Advisory Board, a team of industry-leading experts dedicated to enhancing Hyatt’s holistic wellbeing offerings, with an initial focus on innovating around how people gather for meetings and events. The Wellbeing Collective Advisory Board will play a crucial role in ensuring that Hyatt guests and customers have access to distinctive experiences that meet their evolving needs and support their holistic wellbeing.
Revival Hotels Deploys Stayntouch PMS to Modernize Operations Across Independent Portfolio
Stayntouch, a global leader in cloud-based hotel property management systems (PMS) and guest-centric technology, has partnered with Revival Hotels, a forward-thinking hospitality management firm, to empower its independent properties with a Best-in-Class cloud PMS.
Using AI to Redefine Hotel Personalization
In an era where hotels are competing with hyper-personalized digital experiences, Rik van Leeuwen of Ireckonubelieves that data-driven automation is the key to guest loyalty and revenue growth. Speaking at ITB Berlin, he outlined how hoteliers can harness AI to predict guest behavior, automate engagement, and eliminate data silos.
The Future of Revenue Management – Moving Beyond Room Rates
The hospitality industry has long been fixated on room rates as the primary driver of revenue. But Thomas Landen, CMO at RoomPriceGenie, believes it’s time to rethink revenue management as part of a broader commercial strategy. Speaking at ITB Berlin, Landen challenged the traditional, siloed approach and emphasized the need for hotels to integrate pricing with marketing, upsells, and dynamic asset utilization.