The UN Tourism official visit, led by Secretary-General Zurab Pololikashvili, was welcomed by Prime Minister Rosen Zhelyazkov for an official visit that included high-level meetings with the Ministries of Tourism and Foreign Affairs. Meetings focused on how UN Tourism can support the further growth and diversification of Bulgaria’s tourism sector, most notably through the development of cultural, culinary and wine tourism. In an official meeting with President Rumen Radev, both parties focused on supporting tourism education and growing investment into the sector, with UN Tourism committed to publishing guidelines for international investors.
IHG Hotels & Resorts debuts Garner brand in the UK
IHG’s midscale conversion brand, Garner hotels, has rapidly expanded since launching in 2023 with more than 117 hotels now open or in the pipeline.
Nothing Artificial About It: AI has Found Its Place in Wellness
With so much to worry and wonder about these days, the widely publicized, albeit imagined scenario that sees artificial intelligence one day becoming so darn smart that it destroys all of humanity is probably not top-of-mind for most wellness seekers. Instead, those in the know should be contemplating the many ways that AI has turned the page to a new chapter of personal health management, and how they can take advantage of technological advancements to reach their desired state of wellbeing.
GuestRevu unveils customisable AI-powered management response tool
In the ever-evolving hospitality landscape, guest feedback remains as important as ever. Travellers rely on reviews when choosing where to stay, and hotels that respond quickly and professionally to guest feedback reap a multitude of rewards. However, managing reviews efficiently and effectively at scale is a time-consuming task. Hoteliers looking for ways to save time and improve the quality of their online review responses will therefore be pleased to learn that hospitality’s #1 guest feedback solution has now introduced AI-Powered Management Responses.
LodgIQ Appoints Pascal Schubert as VP Business Development Europe to Drive Growth and Innovation in Hospitality Revenue Management
Sunnyvale, CA, March 3rd, 2025 – LodgIQ, a leading provider of AI-driven revenue management solutions for the hospitality industry, has announced the appointment of Pascal Schubert as VP Business Development Europe. With extensive experience in hotel technology and business development, Schubert will play a key role in expanding LodgIQ’s presence and driving innovation in revenue optimization strategies for hoteliers worldwide.
The Future of Hospitality: AI-Driven Hotel Set to Open in Las Vegas
The Otonomus Hotel, the world’s first fully AI-powered hotel, is set to open its doors in Las Vegas in the summer of 2025. This futuristic 303-suite property will begin accepting reservations on March 3, 2025, via its website, otonomushotel.com. The hotel’s leadership claims it will deliver a revolutionary hospitality experience—but is this a technological marvel or just another way for corporations to monitor and track consumer behavior under the guise of convenience?
The Art of Connection and Building Guest Loyalty
Guest loyalty isn’t built on points alone—it’s built on moments. It’s the warm welcome at check-in, the server who remembers a guest’s favorite drink, or the housekeeper who goes the extra mile to personalize a stay. In today’s hospitality landscape, where options are endless and travelers expect more than just a place to sleep, creating meaningful connections is what sets a hotel apart.
Meliá Hotels & Resorts brand to debut in Venice in 2025
Meliá Hotels International has announced the signing of a new project in Italy, located on one of Venice’s barrier islands. The hotel will be operated by the Italian SoGes Group Spa, a company with extensive experience in the hospitality sector, under the Meliá Hotels & Resorts brand, with support from the Spanish group in areas such as distribution and loyalty programs.
SoTL Conference 2025: Faculty-Student Partnerships
The 7th annual Scholarship of Teaching and Learning (SoTL) conference took place on-site at EHL Hospitality Business School on February 4, 2025. The theme for this event was the inclusion of many versions of partnerships in Higher Education Institutions (HEIs) that contribute to student success. The partnerships could be faculty-student, faculty-faculty, or faculty-technology. As no man (or woman) is an island, working together is key. SoTL seemed like the ideal venue for discussing how HEI stakeholders can encourage partnerships that would improve engagement, motivation, and, potentially, academic results.
Four Seasons Launches Private Jet Itinerary Inspired by HBO Original Series The White Lotus
Get ready to board the Four Seasons Private Jet Experience for an exclusive opportunity to explore some of the iconic settings of the HBO® Original Series The White Lotus with a new World of Wellness journey. Building on the recently announced global partnership between Four Seasons and HBO, the unforgettable 20-day itinerary will be offered for one exclusive journey, touching down in Maui, Taormina and Koh Samui – filming locations of the first three seasons of acclaimed series – along with five additional intriguing destinations that will allow guests to create their very own memorable storylines.

