Category: Recent News

New research by MMGY Travel Intelligence unveils compelling insights into the travel motivations, planning behaviors and spending patterns of U.S. Black travelers, highlighting notable shifts in preferences for 2025. Safety and a welcoming atmosphere continue to dominate the priority list for this growing demographic, with 79% citing these factors as highly influential in their travel decisions.

Hotel & Shop Plus, organized by IM Sinoexpo, gathers leading suppliers from construction and operation sector under one roof to present their latest products, services and innovative developments for hotels, restaurants, shopping malls and all commercial facilities. It will be held at SNIEC in Shanghai from March 31 to April 3, 2025. Our exhibit categories include hotel building, hotel supplies, smart hotel, commercial cleaning.

Recently, AI experiments like Marriott Rennaissance’s AI-concierge and Clarion’s Google Wallet hotel room keys show hotels are experimenting with AI adoption. Deloitte has shared that 43% of hotels have automated repetitive tasks to help staff. Regardless of how much work we automate, AI alone can neither solve all the hotel industry’s problems (such as labor shortages) nor take over all job functions of the employees. After all, this is a rapid-paced industry that relies on customer service.

A great hotel stay is not just about a comfortable bed or a beautiful lobby. It is about the feeling that washes over a guest the moment they step inside — a sense of ease, familiarity, and warmth. The best hotels go beyond service. They create experiences that resonate on a personal level, turning a simple stay into something memorable.

Conrad New York Downtown redefines the standard for meetings and events by seamlessly blending sophistication and world-class service. Nestled in the heart of Lower Manhattan, our luxurious all-suite hotel offers a modern canvas for gatherings of all sizes, catering to both corporate and social occasions.

Exceptional hospitality requires collaboration. Not only between hotel teams, but with technology too. It’s important that hoteliers don’t think of their tech as a simple tool to perform a function, but as a strategic partner, essential to enhancing both operational efficiency and guest experience.

The Social Hub is set to open its first hotel in Porto – Portugal’s first hybrid hospitality venue and the latest milestone in the group’s rapid expansion.

When it comes to measuring the success of a hotel, RevPAR (Revenue Per Available Room) often takes center stage. It’s a simple metric: total room revenue divided by the number of available rooms. But here’s the catch—focusing solely on RevPAR is like judging a restaurant’s success by its appetizers alone. There’s more to the story, and this is where metrics like TRevPAR (Total Revenue Per Available Room) and GOPPAR (Gross Operating Profit Per Available Room) step in to paint a fuller picture.

Berlin-based HR Group has acquired H-Hotels, one of the largest privately managed hotel companies in Germany. The transaction, effective as of 25 February, includes over 60 hotels across Germany, Austria, Switzerland, France, and Hungary. H-Hotels GmbH, headquartered in Bad Arolsen, Hesse, operates well-established brands including Hyperion Hotels, H4 Hotels, H2 Hotels, H+ Hotels, H.ostels, and H.omes.

Hospitality has always been a cornerstone of human connection, offering travelers and guests a home away from home. Over the decades, this industry has evolved significantly, influenced by changing consumer preferences, technological advancements, and global trends. In today’s post-pandemic world, the hospitality industry stands at a transformative crossroads, with new challenges and opportunities redefining what it means to provide exceptional guest experiences.