Catalonia Hotels acquires Hesperia Barcelona Del Mar from Meridia Capital, Explorer Investments acquires two hotels in Portugal’s Douro Valley, Britannia acquires Crowne Plaza Felbridge in the UK from MCAP Global Finance, Plaza Hotel Group acquires Ibis Budget Hamburg Altona from Union Investment, ANH Hausbesitz acquires former Ibis Styles Berlin City Ost.
10 Reasons Why Upgrading Your PMS is a Must in 2025
The hospitality industry isn’t slowing down, and outdated PMS solutions are dragging hotels behind. Clunky, slow, and vulnerable to cyber threats, legacy systems can no longer keep up. If your property still relies on an aging PMS, here’s why 2025 is the year to upgrade—ranked from most to least urgent.
8 Guest Communication Trends: What’s Ahead for 2025
Delivering a memorable guest experience has always been the foundation of success in the hospitality industry. But how can hoteliers stay ahead in a rapidly evolving digital era? With guest expectations shifting and technology advancing, leveraging innovative tools has become essential for creating effective, meaningful communication.
Emerging dynamics in hospitality in 2025: A future around digital identity
Hospitality has always been about creating unforgettable experiences, where every detail matters—from the warmth of a welcome to the comfort of a room. Today, those details increasingly include digital touchpoints that connect guests seamlessly to the services and spaces they enjoy.
Top takeaways from the FHS World Advisory Board
Over 45 senior hospitality leaders came together in Dubai for the FHS World Advisory Board Meeting recently to discuss and shape the vision and agenda for the Future Hospitality Summit – FHS World, taking place in Dubai from 27-29 October 2025 at Madinat Jumeirah in Dubai.
AI in hospitality: Separating hype from reality
While some in the hotel and travel industry see artificial intelligence (AI) as a transformative force, others remain skeptical—questioning whether it can truly enhance operations, guest experiences, and revenue or if it’s just another passing trend. To cut through the hype, hoteliers must understand how AI is being applied today, the data challenges that impact its effectiveness, and how innovations like generative AI are already reshaping guest interactions and operational efficiency.
Shiji Welcomes Alejandra Pueblita as Mexico Country Manager and Expands in Mexico with New Office
Shiji, a leading global hospitality technology provider, announces a significant expansion in Mexico with the opening of a new office in Mexico City in 2025 and the appointment of Alejandra Pueblita as Country Manager for Mexico. With over two decades of experience in sales, customer satisfaction, and leadership roles at renowned companies such as Hoteles Misión, IHG, and Grupo Posadas, Alejandra brings unmatched expertise and a customer-first approach to Shiji’s growing operations in the region. The expansion reflects Shiji’s commitment to empowering the hospitality industry in Mexico with innovative solutions and dedicated local support.
Graduate student awarded scholarships, leveraging hospitality management coursework in day-to-day career
With aspirations to become a manager in the hospitality sector, Intan Maharani was drawn to the Penn State Master of Professional Studies in Hospitality Management program.
Marriott International Reports Fourth Quarter and Full Year 2024 Results
Marriott achieved excellent results in 2024, as we delivered best-in-class experiences that helped drive strong demand for our industry-leading portfolio of brands. Full year global RevPAR rose 4.3 percent and, with record gross room additions of over 123,000, net rooms grew 6.8 percent to over 1.7 million rooms worldwide at year-end.
Preferred Hotels & Resorts Introduces Travel Advisor Portal
Preferred Hotels & Resorts, the world’s largest independent hotel brand, is excited to announce the launch of its new Travel Advisor Portal, a cutting-edge platform designed to empower travel professionals with a comprehensive suite of tools and resources. With its user-friendly interface and advanced features, the portal offers priority access to a curated collection of more than 600 luxury independent hotels, resorts, and residences worldwide – while featuring a seamless, integrated experience for making and managing reservations, preparing rate quotes, submitting commission claims, and more – all in one place.

