Employee wellbeing has become an integral component of organizational success. According to Gallup’s research, employees who feel their overall wellbeing is prioritized are 36% more likely to thrive in their lives and three times more likely to be engaged at work. Forward-thinking companies have realized that a “culture of wellbeing” not only transforms the workplace but also fosters stronger organizational resilience, retention, and overall productivity—which ultimately benefits both employees and businesses.
AI & Humans: A Perfect Harmony for Elevating the Hotel Guest Experience
In the rapidly evolving landscape of hospitality, the integration of artificial intelligence (AI) with human touch is crafting unparalleled guest experiences.
Hotelogix partners with Profitroom to help hotels with more direct sales via their websites
Singapore, 04/February/2025: Hotelogix, a globally leading cloud-based hospitality technology provider, announced the integration of its comprehensive Hotel Property Management System (Hotel PMS) with Profitroom’s Booking Engine platform. As a significant development in the hospitality industry, this partnership aims to improve direct booking capabilities for hospitality businesses across the globe, leading to enhanced revenue.
Doug Kennedy’s Next Training Webcast: Reservations QUEST Part Two: Upselling, Overcoming Objections, and Closing More Sales
Sponsored By Travel Outlook and Track Hospitality Software
What Perplexity’s AI Shift Means for High-Consideration Hotel Bookings
Artificial intelligence (AI) is making significant strides in redefining how brands engage with customers. Perplexity, an emerging AI-powered search and answer engine, recently adopted a CPM (Cost Per Thousand Impressions) model, signaling a shift in how high-consideration industries like hospitality should think about marketing and attribution.
Booking.com’s Traveller Review Awards 2025 Recognize a Record 1.71 Million Partners, and Unveil the Year’s Most Welcoming Destinations
Booking.com, a global leader in connecting travelers to an unmatched selection of incredible accommodations, activities, and transportation options, including flights, car rentals, and taxis, is proud to announce the recipients of its 13th annual Traveller Review Awards. Based on over 360 million verified customer reviews, the awards honor travel partners who consistently deliver outstanding hospitality and service. In 2025, a record-breaking 1.71 million partners are being recognized, an 16% increase compared to the year prior. This includes 1,711,539 accommodations, 1,329 rental car companies and 124 taxi providers.
HSMAI Europe Senior Talent Executive Roundtable
Industry leaders gathered at The Savoy Hotel, London in January, to tackle pressing recruitment and retention challenges, while advancing pivotal HSMAI Europe initiatives such as FUTURE YOU, the Commercial Career Start Programme and the HSMAI Europe Mentor Programme.
Wyndham Caps Banner Year, Poised for Continued Growth Amid Rising Global Travel Demand
Following a banner year capping multiple milestones and accomplishments, Wyndham Hotels & Resorts is poised for continued growth and innovation in 2025. Chief among its priorities: complementing its strong foundation of economy and midscale brands with new upscale and lifestyle brands, while scaling technology and digital capabilities to deliver best-in-class experiences for hotel owners and guests.
Unlocking MICE Potential – Key Insights from HSMAI Europe’s Exclusive Workshop
On January 15, 2025, HSMAI Europe successfully hosted the “Designing Leverage of MICE Potential in the Business Mix” workshop at The Savoy Hotel in London. This exclusive, by-invitation-only event was one of the highlights of the HSMAI Europe Commercial Strategy Week, attracting industry leaders and experts to collaboratively explore strategies for enhancing MICE within the business mix.
Avvio Founder Announces the Establishment of The roomangel Foundation, an Initiative Hailed as the “Biggest Change in the History of Our Industry”
Based in London, the roomangel Foundation is a newly established non-profit organisation on a mission to transform hotel distribution. Structured as a Company Limited by Guarantee (CLG), the Foundation invites hospitality stakeholders to join.