Category: Recent News

Sixteen team members and one hotel team from around the world receive the hospitality leader’s highest form of team member recognition for their commitment to hospitality and dedication to Hilton’s values.

In this week’s episode of the Hotel Moment podcast, we’re unveiling the trends that some of the industry’s sharpest minds believe will transform hospitality in 2025.

What makes a good hotel room? It’s a simple question but it doesn’t have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, has unveiled its latest innovation Vostio Operations Management, a cloud-based solution that is set to redefine how hotels manage their workforce and daily operations. With a comprehensive set of tools designed to streamline scheduling, task management, and staff coordination across all hotel departments, this advanced workforce management platform has evolved based on real-world insights and is specifically tailored to meet the needs of the hospitality industry.

Virtuoso®, the leading global network specialising in luxury and experiential travel, is unveiling tomorrow’s epic experiences courtesy of its 2025 Luxe Report, an annual forecast highlighting how, where and why savvy travellers will be exploring in the year ahead. Renowned as a trusted trend predictor, Virtuoso tapped into its elite force of travel advisors from around the world to share their top recommendations for every jetsetter’s wish list.

Located in the heart of the UNESCO-listed Amsterdam Canal District, Rosewood Amsterdam is now accepting reservations for stays starting June 1st, 2025.

We have crossed over into the new year, and 2024 is now a history lesson. But there is a lot we can learn from history. In 2024, I wrote 52 Shepard Letter articles and released 52 podcast episodes. Here are the five best from each category. Enjoy – and learn from these “history lessons.”

How many articles that you’ve read recently begin with something like: hospitality is changing faster than ever. It’s a common intro because it’s a recurring theme (and because it’s one of ChatGPT’s favorite phrases) – but that doesn’t make it any less true.

Wellness tourism is diversifying dramatically as today’s cross-generational tribe of enlightenment seekers strive for mental, spiritual and physical well-being. For almost 30 years, Six Senses has pioneered extraordinary wellness initiatives that take guests beyond the destination into new discoveries. Visitors to its 27 properties around the world surrender to the ministrations of therapists, practitioners, and forward-thinking experts who bring an extensive and evolving roster of treatments, taking guests as deep as they wish to go.

Witnessing the evolution of technology is an inevitable part of the modern human experience. The rapid introduction of new platforms and capabilities into our personal and professional lives brings a mix of excitement and apprehension. On one side, advanced technology delivers unprecedented convenience, efficiency, and personalization. On the other, it raises concerns about replacing human-led processes with artificial intelligence (AI) and machine learning (ML), leading to fears of job displacement and diminished human touch in business.