The hospitality industry is at a crossroads. Traditional models, built on standardization and predictable service, are being challenged by a new breed of traveler who demands personalized experiences and seamless technology integration.
Europe Hotel Transactions Bulletin – Week Ending 03 January 2025
Canary Islands family office acquires Labranda Suites Costa Adeje Tenerife
UK Hotel investment: Three-fold annual rise in 2024 hotel investment, to £6.3 bn
UK Hotel investment rebounded strongly to £6.3bn in 2024 driven by a sharp uptick in portfolio deals, according to new data from leading global property advisor Knight Frank.
AI’s Next Frontier: What to Expect in 2025
Remember when Alexa and Siri were the epitome of innovation? And, even though I’m currently enamored with them, I suspect my new Meta Smart Glasses (a recent holiday gift) will be outdated before long. Looking back at this past year, it’s clear that AI’s evolution has been nothing short of revolutionary.
Registration and Hotel Reservations are Now Open for HITEC 2025
Registration and hotel reservations are now available for the 2025 Hospitality Industry Technology Exposition and Conference (HITEC®), the largest and longest-running, nonprofit event of its kind. Produced by Hospitality Financial and Technology Professionals (HFTP®), HITEC 2025 will be held on June 16–19 at the Indiana Convention Center in Indianapolis, Ind. USA.
Sustainability Practices Help Control Hotel Utility Costs
Ambitious climate and decarbonization efforts have heightened the demand for electrified and energy-efficient buildings. Regulatory frameworks are evolving from simple incentives to stringent compliance measures. Recently, states and cities have enacted building performance standards (BPS) that mandate energy performance and emissions reductions, as well as implementing benchmarking and transparency policies. As a result, real estate operators must meet these standards to mitigate financial risks associated with non-compliance, further motivating them to enhance performance.
The Art of Effective Communication
In our fast-paced, increasingly digital world, communication is vital to personal and professional success. Whether you’re negotiating business deals, sharing ideas in a meeting, or simply interacting with friends and family, how we convey messages can significantly impact the outcomes of these interactions. However, communication isn’t just about speaking or writing words; it’s about how effectively those words are understood, how clearly ideas are expressed, and how well we listen.
How Fun and Curiosity Can Drive Success with AI for You and Your Teams
So often, when I hear about using artificial intelligence at work, the focus is all about efficiency—streamlining processes and automating tasks. But when I talked with America’s Chief AI Officer for Travel, Janette Roush, she taught me how AI can be much more than a productivity booster. It’s a tool for curiosity, creativity, and, yes, even fun.
From Keywords to Conversations: The Ultimate Guide to Generative Search for Hotels
Over the past year, the internet has quietly entered what I call a “post-search era.” For more than two decades, search engines have been the cornerstone of our online experience, organizing webpages through algorithms designed to match user-typed keywords with ranked lists of hyperlinks. Today, that model is undergoing a profound transformation. Generative AI models, capable of producing context-rich, conversational answers, are replacing static results pages, ushering in a new paradigm for discovering, consuming, and interacting with information. In this article, we’ll explore the key points to consider for staying relevant in this rapidly evolving digital landscape.
HOSPITALITY INDUSTRY REPORT: Unlocking guest loyalty and bridging the rebooking gap
The cost of living has sky-rocketed in the UK, with 92% of households reporting a rise in their living costs.

