As we enter the final year of the first quarter of the 21st century, hospitality faces an inflection point. Once driven forward by trailblazers whose bold thinking reimagined guest experiences, many industry participants find themselves fighting the challenge of standing out in a sea of sameness.
Hotel Media Review 2024: What was Hot, and what was Not
As with every year since 2011 (almost), I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. It is a good way to see what interests the industry the most. Here is the analysis for 2024. (Scroll down to the bottom of the article to see the chart).
How to Market Your Hotel on Instagram Like a Real PRO
Hotels looking to attract their audience will find Instagram an essential marketing tool. With its focus on visuals and storytelling, Instagram provides hotels with an opportunity to showcase their unique qualities, build brand loyalty, and even inspire bookings. For hotels ready to take the plunge, this guide by our hotel marketing solution outlines top Instagram strategies for hotel marketing to succeed.
Let’s Play 20 Customer Experience (CX) Questions – Part TWO
This week, I’m tackling the answers to 10 more of the 20 questions I answered last week. (Here’s a link to the article that featured the first Ten Customer Experience questions and answers.) Are you ready? Let’s go!
Tips on Making Your Morning Lineups the Most Fun 15 Minutes of the Day
In hospitality, mornings set the tone for the day. Your team can walk out of a morning lineup ready to tackle the day’s challenges—or dragging their feet, unmotivated before their shift even starts. It’s up to leadership to turn those quick 15 minutes into the highlight of the day. So how do you make your morning lineups not just another meeting but a moment your team looks forward to?
CU next year! Download Hospitality Net’s 2025 Industry Calendar
As we step into 2025, the global hospitality industry continues to thrive, fueled by an unprecedented resurgence in face-to-face connections and collaboration. After the disruption of recent years, the industry has bounced back stronger than ever, with record-breaking attendance at events worldwide. Conferences, trade shows, and summits are once again the cornerstone of innovation and growth, enabling hoteliers, travel professionals, and industry leaders to exchange ideas, forge partnerships, and shape the future of hospitality. Recognizing the vital role of these gatherings, Hospitality Net is proud to introduce its 2025 Industry Calendar, a comprehensive guide to the year’s most significant events.
Quality in the Luxury Hospitality Industry Today
As we enter 2025, hospitality continues to follow the mantra that we live in a world governed by rules, or as we refer to them in the industry, standards. While these act as guidelines for hotel employees and provide them with an element of downside protection, they also end up shaping the experience of hotel guests and encouraging conformity.
Aim for a Home Run and Do Not Settle for Empty Pearl Shells
Sometime along the lifetime of any hospitality project development or property refurbishment the potential role and scope of some sort of health, wellness or spa component is discussed.
The Year in Review – 2024 Most Read Stories on Hospitality Net
As 2024 comes to a close, we’re excited to look back at the stories that resonated most with our readers on Hospitality Net this year. From thought-provoking opinion pieces to key industry insights, these articles captured the attention of hospitality professionals worldwide. We’ve compiled the most-read stories from the past 12 months for you to explore and reflect on as we prepare for another exciting year ahead.
European hotels: November reflects the attractiveness of the destination
On average for Europe compared with November 2023, the indicators are in the green. Total occupancy rate up by 1.4 points and average daily rates up by 1.6%.

