Category: Recent News

As we wrap up 2024, Cendyn celebrates a year marked by significant milestones and collaborations in the hospitality industry. From a refreshed brand identity to prestigious award wins, Cendyn has dedicated efforts to help hoteliers worldwide connect with guests, drive bookings, and explore new revenue streams. This year, as the industry embraced technology to meet evolving traveler expectations, Cendyn led the way.

On-the-books refers to the confirmed room revenue already secured for future dates. You may also know it as business on books or BOB.

NEWH, Inc. (Network of Executive Women in Hospitality), a premier association committed to scholarships, advancing education, mentorship, and networking in the hospitality industry, unveiled its scholarship recipients last month during a series of events held alongside BDNY, from November 8-11, 2024. In its ongoing commitment to empower and elevate the hospitality community, NEWH awarded $75,000 in scholarships to deserving individuals, coinciding with the association’s 40th anniversary.

The knowledge and skills transfer from faculty to students forms the core of what education is all about. One of the most rewarding and important roles in a school is played by the department that strives to support those on the front line of education delivery: the teachers. Welcome to the role of faculty development!

Taylor Swift said, so long, London, and made her way back to North America for her final leg of the Eras Tour.

At BTO 2024, Simone Puorto surprised the audience with a groundbreaking presentation: his keynote was entirely delivered by a digital clone created with advanced AI technologies. This avatar, built from 25 years of personal and professional content, perfectly replicated not only his communication style but also his voice, gestures, and signature provocative and philosophical approach. A concrete demonstration of AI’s potential, the presentation pushed the hospitality industry to reflect on the future of human-artificial interaction. Below is an exclusive interview in which Simone shares how his digital clone project came to life and the implications this innovation could have for the future.

In mid-November 2024, Adam Mogelonsky delivered the keynote speech at the BITAC Owners Fall 2024 conference on the topic of luxury and ultraluxury hotels, and some of the incredible ways that they are supporting their nightly rates.

We’ve all been there, anxiously checking if our salmon is that perfect shade of pink to know if it’s done. But here’s the thing: color isn’t always a reliable guide. Relying on it alone can leave you with dry, overcooked salmon or a raw center. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert: the foolproof method that focuses on temperature, not color. With precise temperature control, sous-vide takes the guesswork out of cooking and delivers salmon that’s perfectly tender every time.

On Tuesday 17th December, the U.S. Federal Trade Commission (FTC) enacted a new rule banning hidden “junk fees” in hotel bookings, vacation rentals, and event tickets. This mandate, which will go into effect in 120 days, requires that all mandatory fees like resort fees and cleaning charges be disclosed upfront, rather than at the final stages of booking. It’s designed to eliminate “drip pricing,” where a customer thinks they’re receiving a certain price until fees are added later on in the booking process.

Hotel owner, operator, and developer, Hotel Equities (HE), reflects on 2024’s achievements driven by partnerships, industry accolades, guest satisfaction, and employee growth initiatives, and shares optimism for the year ahead. This year, through collaborative goal setting and a commitment to delivering exceptional experiences and results, Hotel Equities continued to elevate its impact on clients, guests, and associates.