Category: Recent News

W Hotels, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, today announces its new global series, Hotel Tales. Shot in an editorial-documentary style, the series reveals the untold stories and epic moments that can happen only at W Hotels. Written by Hacks (MAX) writer and comedian Pat Regan, each guest’s stay immerses viewers in their individual W Hotels experiences with the one-of-a-kind vibe of ’you just had to be there’ and extending the invitation of ’next time, be there’ for guests to experience firsthand.

Hostaway, a leading all-in-one vacation rental software and management system, today announced it has secured a $365 million strategic growth investment led by General Atlantic, a leading global growth investor, with participation from existing investor PSG Equity. Hostaway plans to partner with General Atlantic and PSG Equity to further propel its growth strategy, including international expansion, product development, and AI initiatives. Upon completion of the transaction, General Atlantic and PSG Equity will both be significant minority shareholders in Hostaway, and the investment will mark the largest transaction to date in Hostaway’s market segment.

An investment vehicle managed and led by Lifestyle Hospitality Capital (LHC) Group, and backed by funds advised by Elliott Investment Management L.P., announced today that it has acquired The Gates Hotel South Beach. The 235-room hotel will undergo a transformative renovation, following which it will be rebranded as The Dean Hotel – Miami Beach. As the US flagship hotel of the Dean Group, the new design and concept will deliver a unique lifestyle hotel product and an exciting bar, restaurant, pool and rooftop experience.

Château de la Commaraine, one of the Burgundy wine region’s most iconic estates dating back to 1112, will open its doors late 2025 completely reimagined as a 5-star hotel, following a four-year renovation. The 37-room property is fully immersed within the vineyards on an impressive estate spanning 9.27 acres, complete with a spa, pool, two restaurants and a winery open to visitors. Perfectly set in the heart of the renowned Pommard village, just 2.5 miles from Burgundy’s wine capital of Beaune, Château de la Commaraine’s meticulous renovations seamlessly blend its historic elements with elegant, contemporary interiors.

Childhood influences often make a permanent mark on career choices. Denise Dupré’s family owned a resort in Pennsylvania. She followed suit on an even grander scale.

The hospitality and travel landscape in 2024 reflected the challenges of a global economy under pressure. Rising prices and relatively stagnant wage growth tightened disposable incomes, forcing consumers to rethink travel ideas.

Intellect Data Systems Arabia Limited (IDS Next), a leading provider of smart hospitality solutions, has officially been recognised by the Zakat, Tax and Customs Authority (ZATCA) as a qualified provider of Phase 2 E-Invoicing solutions in the Kingdom of Saudi Arabia (KSA). This recognition strengthens IDS Next’s position as a key player in Saudi Arabia’s digital transformation efforts.

As a lodging industry training provider, we receive an extraordinarily high number of inquiries for guest service training specific to the topic areas of “handling guest complaints” and “service recovery.” While it is always great to see interest in these topics, we always prefer to deliver a more comprehensive approach to hospitality and guest services training that better serves all stakeholders.

Our research reveals an industry poised for transformation, with 82% of hospitality executives recognizing the game-changing potential of going beyond measuring performance by standard measures such as Revenue per Available Room (RevPAR) alone to effectively measure and optimize Revenue per Available Guest (RevPAG). More importantly, 72% of hospitality executives are willing to invest in enhancing their current technology to tap into this potential. This metric isn’t just a number; it’s a fundamental reimagining of how we create value andmeasure success in our field.

EHL’s Dr. Sébastien Fernandez (Associate Professor of Organizational Behavior) teaches courses on Human Behavior and Performance, Emotional Intelligence and People Analytics. Sébastien is interested in helping the hospitality industry harness psychological forces that drive high performance in organizational settings and to make decisions (in areas such as hiring talent) with the help of innovative, evidence-based approaches.